Brandy Wells
Mize,MS
Summary
Friendly Clinic Office Assistant with a passion for children. Skilled in 10 years experience of customer satisfaction through appropriate interactions and responsiveness to customer needs.
Overview
27
27
years of professional experience
Work History
Receptionist/Office Clerk
Magee After Hours
Magee, MS
11.2018 - 08.2025
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Excellent communication skills with the ability to listen carefully and respond effectively to guests’ needs.
Office Assistant
Pediatric Clinic
Magee, MS
06.2014 - 10.2018
- Conducted regular rounds within the unit to assess patient safety protocols, quality assurance initiatives, and overall performance of clinical staff.
- Scheduled patients testing and treatment with multiple doctors offices, followed up for timely reports.
- Applied payments and adjustment to patients accounts, processed deposits and maintained accurate record all payment received.
- Maintained strict confidentiality and HIPPA and OSHA certified.
- Moved patients through appointments as scheduled.
- Received patient insurance or cash payments, recoded them, and provided receipts to patients.
- Collected all copays and payments using Allscripts, scheduled appointments as needed.
- Responded and complied to request for information, completed clerical dates as assigned.
- Worked as a team with nurses’ station and medical records.
- Faxed, copied, and scanned appropriate documents and operated a multi-line phone system.
- Gathered new patient information visit by having them fill out forms and handled all incoming and outgoing mail.
Receptionist
Receptionist
Magee, MS
01.2008 - 06.2014
- Greeted visitors warmly and ensured they had a positive experience.
- Handled cash and credit card payments with accuracy.
- Answered phones professionally in accordance with organizational protocols.
Cashier/Service Desk
Walmart
Magee, MS
02.1999 - 11.2004
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
Education
Medical Billing & Coding
Colin Community College
Mendenhall, MS01.2026
GED -
Cornerstone Christian School
Florida City, FL07.2024
Skills
Organization skills
Time management
Telephone skills
Data entry
Appointment scheduling
Greeting and seating clients
Data inputting
Office administration
Mail handling
Multi-line telephone operation
Front desk operations
Office supply inventory control
Customer service
Microsoft office
Payment processing
Timeline
Receptionist/Office Clerk
Magee After Hours
11.2018 - 08.2025
Office Assistant
Pediatric Clinic
06.2014 - 10.2018
Receptionist
Receptionist
01.2008 - 06.2014
Cashier/Service Desk
Walmart
02.1999 - 11.2004
Medical Billing & Coding
Colin Community College
GED -
Cornerstone Christian School