Adept Registered Nurse with a history at Rivers Health, showcasing a blend of compassionate care and clinical expertise. Excelled in medication administration and patient assessments, significantly enhancing patient satisfaction and care continuity. Demonstrated exceptional skill in relationship building and critical care, contributing to a positive and efficient healthcare environment.
Overview
18
18
years of professional experience
Work History
Registered Nurse
Rivers Health
06.2021 - Current
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Pharmacy Technician
Holzer Hospital
08.2016 - 06.2021
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Counted, measured and compounded medications following standard procedures.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Medical Secretary
Stephanus J. Serfontein, MD PLLC
01.2010 - 07.2016
Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
Answered phone calls and messages for physician, scheduling appointments, and handling patient inquiries.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Facilitated new patient prescriptions, refills and prescription pre-authorizations.
Telephone Interviewer
MWS Jude Franc Enterprises
07.2006 - 11.2009
Conducted interviews over the phone for various companies to do background research for applicants,
Answer multi-line phones and take messages.
Verify previous employments and schooling.
Conduct reference calls for applicants.
Education
Associate of Science - Registered Nurse
University of Rio Grande/Rio Grande Community College
Rio Grande, OH
05.2021
Associate of Applied Business - Business Administration
Gallipolis Career College
Gallipolis, OH
05.2004
Associate of Applied Business - Executive Office Administration
Gallipolis Career College
Gallipolis, OH
05.2002
Skills
Medication and IV administration
Medication Administration
Direct Patient Care
Patient Assessments
Documentation and Charting
Clinical judgment
Patient and family advocacy
Wound Care
Compassion and Empathy
Intravenous therapy
Professional Bedside Manner
Telemetry monitoring
Licensed RN
Advanced Cardiac Life Support (ACLS) certification
Critical Care
Seizure Management
Relationship Building
Performing EKGs
Precepting
Timeline
Registered Nurse
Rivers Health
06.2021 - Current
Pharmacy Technician
Holzer Hospital
08.2016 - 06.2021
Medical Secretary
Stephanus J. Serfontein, MD PLLC
01.2010 - 07.2016
Telephone Interviewer
MWS Jude Franc Enterprises
07.2006 - 11.2009
Associate of Science - Registered Nurse
University of Rio Grande/Rio Grande Community College
Associate of Applied Business - Business Administration
Gallipolis Career College
Associate of Applied Business - Executive Office Administration
After School Program Coordinator at Gallia-vinton Educational Service CenterAfter School Program Coordinator at Gallia-vinton Educational Service Center