BRANDY Wisniewski
Lancaster,NY
Summary
Dynamic Licensed Esthetician with a proven track record at Southtowns Medi Spa specializing in Facials, Dermaplanning, laser hair removal and more. Excelled in enhancing client satisfaction through expert skincare consultations and treatments. Adept at boosting spa retail sales, demonstrating exceptional communication skills and a commitment to ongoing professional development. I pride myself on my reliability and punctuality.
Overview
17
17
years of professional experience
Work History
Licensed Esthetician
Blue Spa And Salon
04.2008 - 05.2017
- Performed skincare analysis to treat and regulate diverse skin conditions
- Documented client suggestions and concerns to improve product lines and expand treatment options
- Communicated with guests to assess skincare needs and design customized services to address individual goals
- Explained methods and benefits of spa treatments to assist with service selection
- Performed customized facials, chemical peels microdermabrasion, HydraFacials and waxing sessions.
- Recommended retail products for at-home use.
- Educated patients on treatment options.
- Provided clients with knowledge of all cosmetic services being provided.
- Certified in HydraFacial
Guest Relations Associate
Circles Of Wellness
01.2021 - 05.2023
- Distributed promotional items and coordinated special guest engagement events.
- Compiled feedback to help management improve guest relations policies and prevent common conflicts.
- Answered multi-line telephone system to aid guests, direct callers and take messages.
- Advised guests about on-property and off-site amenities best suiting needs.
- Coordinated schedules and set appointments for guests and staff.
- Responsible for serving guest lunch and drinks.
- Schedule appointments, confirm appointments and collect medical forms
- Collect payment and close out appointment's.
- Open and close till.
- Run daily closing reports.
- Performed skin analysis with Visia
Medical Esthetician
South Towns Medi Spa
05.2023 - Current
- Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Participated in continuing education courses to maintain licensure requirements and stay current on advancements within the aesthetic industry.
- Provided exceptional customer service by addressing client concerns promptly and professionally, fostering a positive experience.
- Performed chemical peels, microdermabrasion, and laser treatments to address various skin concerns effectively.
Education
York Central High School
Retsof, NY06.1996
NYS Esthetics License - Esthetics
Continental School of Beauty - West Seneca
Buffalo, NY04.2006
Skills
- Facials
- HydraFacials
- Dermaplanning
- Microdermabrasion
- IPL /Photo facial
- RF micro needling
- Spa retail sales
- Laser hair removal
Timeline
Medical Esthetician
South Towns Medi Spa
05.2023 - Current
Guest Relations Associate
Circles Of Wellness
01.2021 - 05.2023
Licensed Esthetician
Blue Spa And Salon
04.2008 - 05.2017
York Central High School
NYS Esthetics License - Esthetics
Continental School of Beauty - West Seneca
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