Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Madeline Hicks

East Lansing

Summary

Experienced, licensed esthetician currently awaiting additional licensure for massage.Skilled in skincare, massage, and wellness.

Overview

5
5
years of professional experience

Work History

Licensed Esthetician

Remedi Spa Wellness
East Lansing
09.2023 - Current
  • Educated clients about proper skincare techniques such as exfoliation, moisturizing, sun protection.
  • Provided customized skin care treatments to clients based on their individual skin type and needs.
  • Maintained a clean and sanitary work environment in accordance with state regulations.

Server

Barrio
Traverse City
08.2021 - Current
  • Provided knowledgeable and courteous service, resulting in positive reviews from customers
  • Upsold additional items when appropriate, resulting in an increase in average ticket size
  • Maintained a friendly and positive attitude in a very fast-paced environment.
  • Developed and maintained a professional rapport with customers to ensure repeat business
  • Cross-trained in other restaurant roles to ensure smooth operations when needed

Barista/ Shift Manager

Cuppa Joe
Traverse City
08.2020 - 05.2022
  • Processed payments and balanced the register at the end of the shift
  • Maintained an accurate cash drawer at all times, ensuring that all cash and receipts were balanced at the end of each shift
  • Trained new staff members on proper coffee preparation and customer service techniques
  • Provided excellent customer service
  • Operated and maintained coffee and espresso machines, ensuring proper maintenance and cleanliness

Education

Massage Therapist Awaiting Licensure - Massage

Douglas J Aveda Institute
East Lansing
06-2025

Licensed Esthetician -

Douglas J Aveda Institute of East Lansing
East Lansing
03.2023

Diploma -

West Senior High School
Traverse City
06.2019

Skills

  • Ability to Work Under Pressure
  • Ability to Multitask
  • Fast Learner
  • Time Management
  • Adaptability
  • Communication
  • Leadership
  • Customer Service
  • Facials
  • Waxing
  • Skin Analysis
  • Brow and Lash Tinting
  • Swedish Massage
  • Deep Tissue Massage
  • Myofascial Release

References

  • Debbi Rango-Douglas J Aveda Institute, Debbi.Rango@douglasj.com
  • Josh Lucas-Barrio, 517-679-0063
  • Stephanie Papas- Remedi Spa Wellness, 517-803-4950

Languages

English, Native speaker

Timeline

Licensed Esthetician

Remedi Spa Wellness
09.2023 - Current

Server

Barrio
08.2021 - Current

Barista/ Shift Manager

Cuppa Joe
08.2020 - 05.2022

Massage Therapist Awaiting Licensure - Massage

Douglas J Aveda Institute

Licensed Esthetician -

Douglas J Aveda Institute of East Lansing

Diploma -

West Senior High School

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