Summary
Work History
Education
Skills
Timeline
Generic

Brandy Woodard

Royse City

Summary

Results-oriented professional committed to enhancing customer satisfaction and driving positive outcomes. Skilled in addressing concerns and fostering strong relationships. Demonstrates adaptability and a proactive approach, with a strong work ethic and effective communication skills. Ready to contribute to team success and support organizational objectives.

Work History

Seasonal Service Driver

UPS
Mesquite
2023 - 2025
  • Delivered packages efficiently within designated routes and timelines.
  • Deliver packages in a timely manner while adhering to all traffic laws and regulations.
  • Followed safety protocols while driving in varying weather conditions.
  • Loaded and unloaded delivery vehicles with care and precision.
  • Transported and safely delivered items to prevent damage or loss.
  • Transported heavy items safely from vehicle to customer location. from vehicle to customer building location.
  • Collaborated with dispatch team to optimize daily delivery schedules, improving route efficiency.
  • Navigated route to customer locations using GPS maps.
  • Maintained accurate records of deliveries and customer interactions.
  • Informed customers about delivery status and times to enhance satisfaction and transparency.
  • Addressed customer disputes regarding damaged goods or incorrect orders promptly. relating to damaged goods or incorrect orders promptly and professionally.
  • Demonstrated professionalism and positive attitude in customer interactions.
  • Trained new drivers on delivery procedures and routes to ensure compliance and efficiency.
  • Collaborated with team members to improve delivery processes and efficiency.
  • Used problem-solving skills to address and navigate delivery challenges.
  • Loaded and unloaded boxes and packages to move to and from vehicle.
  • Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
  • Logged package delivery time in system for proof of delivery and to close orders.
  • Followed company policies and procedures for package handling and delivery.
  • Maintained cleanliness and organization of delivery vehicle.
  • Prioritized urgent deliveries according to company guidelines.

Day Surgery Pre-Op Front Desk Admin PCT

Tenet Healthcare Corporation
Rowlett
2003 - 2010
  • Provided exceptional customer service by addressing client needs and fostering positive communication with team members.
  • Greeted and signed in visitors to facilitate front office operations.
  • Answered telephones, directed calls, and took messages.
  • Answered phone to take messages or redirect calls to colleagues.
  • Responded to inquiries from clients and resolved basic issues.
  • Managed daily office operations and ensured smooth workflow.
  • Collaborated with colleagues to streamline administrative processes.
  • Streamlined file organization to enhance document retrieval efficiency.
  • Organized and maintained filing systems, ensuring accuracy and confidentiality.
  • Organized and maintained filing systems both electronically and manually.
  • Created organizational filing systems for confidential customer records, ensuring secure and accessible management of sensitive information.
  • Performed data entry duties to update client information in databases.
  • Processed incoming and outgoing correspondence promptly.
  • Delivered messages between departments to ensure effective communication.
  • Provided assistance to other departments when needed.
  • Provided training and orientation for new staff on office procedures and policies.

Education

High School Diploma -

Rockwall High School
Rockwall, TX
01-2001

Skills

  • Route optimization
  • Logistics coordination
  • Package handling
  • Route documentation
  • Inventory management
  • Customer interaction

Timeline

Seasonal Service Driver

UPS
2023 - 2025

Day Surgery Pre-Op Front Desk Admin PCT

Tenet Healthcare Corporation
2003 - 2010

High School Diploma -

Rockwall High School
Brandy Woodard