Xylah Millsap

- Delivered packages using a personal vehicle to support increased holiday delivery demand

-Planned and completed delivery routes efficiently while meeting daily delivery schedules and performance expectations

-Loaded, transported and Transported packages to meet increased demand for holiday deliveries. safely while maintaining delivery accuracy.

-Provided professional customer service during deliveries and maintained delivery accuracy.

-Provided professional customer service during deliveries and maintained positive interactions with customers.

-Assisted full-time UPS drivers in managing peak-season package volume while following UPS safety procedures.

-Greeted visitors, delivering exceptional customer service to enhance guest experience in a fast-paced athletic facility.

-Coordinated gym rental schedules to ensure an organized, safe, and enjoyable experience for guests.

-Directed and assisted more than 100 visitors daily throughout the facility.

-Managed incoming communications and monitored the flow of visitors entering and exiting the complex.

• Negotiated contracts on behalf of clients, achieving favorable terms and conditions.
• Conducted market analysis to provide accurate property valuations and pricing strategies.
• Developed marketing strategies utilizing digital platforms to enhance property visibility.
• Managed client relationships, ensuring satisfaction throughout buying and selling processes.

• Prepared and crafted signature poke bowls, ensuring consistency in presentation and flavor.
• Maintained high standards of cleanliness and organization in food preparation areas.
• Managed inventory levels, efficiently tracking supplies to minimize waste.
• Assisted in training new associates on menu items and operational procedures.

- Handled high volumes of inbound and outbound calls related to scheduling, inquiries, and customer follow-ups

- Provided accurate information on company services, resolving issues efficiently and maintaining professionalism under pressure.

Collected customer feedback and communicated insights to management to improve service strategies.

- Supported administrative functions including data entry, scheduling, and record keeping.

-Maintained detailed logs of customer interactions using CRM software.

• Honoree of [Honor Name]
• 3.9 GPA