A highly resourceful, flexible, innovative, and enthusiastic individual who possesses a considerable amount of knowledge regarding administrative and office procedures. A quick learner who can absorb new ideas and is experienced in coordinating, planning and organizing a wide range of administrative activities. Well organized and an excellent team player with a proven ability to work proactively in a complex and busy office environment.
Overview
13
13
years of professional experience
Work History
Accounts Payable
Professional Packaging Systems Inc.
Grand Prairie, TX
07.2022 - 06.2024
Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
Managed a high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
Provided exceptional customer service to both internal departments and external clients regarding billing inquiries or disputes resolution.
Supported month-end closing activities, ensuring accuracy in financial records and adherence to deadlines.
Reduced the number of overdue invoices for improved cash flow management.
Processed employee expense reimbursements, verifying accuracy of submitted documentation against company policies before approval.
Enhanced vendor relationships through timely payments and clear communication channels.
Prevented potential fraud or errors by meticulously reviewing incoming invoices for accuracy before entering into accounting system.
Accounts Payable Specialist/ HR Assistant
W.O.E. Construction
Grand Prairie, TX
07.2018 - 11.2021
Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Reached out to vendors and customers to verify information and follow up on client issues.
Prepared month-end closing entries for detailed reporting and recordkeeping.
Prepared and mailed invoices to customers, processed payments and documented account updates
Investigated daily variances and corrected errors to resolve discrepancies.
Oversaw bookkeeping and accounting systems and entered data into systems accurately.
Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
Enhanced financial accuracy through diligent reconciliation of vendor statements and company records.
Managed and responded to correspondence and inquiries from customers and vendors.
Documented human resources records and maintained confidentiality of sensitive personal information.
Responded to inquiries by answering telephone calls, in-person questions and emails.
Maintained office supplies, distributed mail and processed invoices for payment.
Partnered with management team to coordinate on-boarding and off-boarding processes.
Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
Developed training materials to facilitate consistent onboarding experiences for new hires across departments.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Answered and redirected incoming phone calls for office.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Screened applicant resumes and coordinated both phone and in-person interviews.
Processed employee termination paperwork at direction of supervisory staff.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Sales Associate/Sales Lead Keyholder
Converse
Grand Prairie, TX
07.2012 - 06.2021
Trained, coached and mentored new sales associates for maximum performance.
Provided exceptional customer service to foster client loyalty and satisfaction.
Monitored sales team performance and provided constructive feedback.
Kept detailed track of sales and customer information in company system.
Managed efficient cash register operations.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Built customer loyalty and retention by delivering excellent shopping experiences.
Prioritized helping customers over completing other routine tasks in store.
Assistant Principal Secretary
Seguin High School
Arlington, TX
07.2015 - 03.2018
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed filing system, entered data and completed other clerical tasks.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Called parents and guardians to inquire about late or truant students.
Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
Maintained accurate records of all absences, truancy issues and disciplinary actions.
Developed exceptional time management, relationship building and organizational skills from working in busy school setting.
Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
Administrative Assistant/Dispatcher
Headwaters Construction Materials
Dallas, TX
12.2014 - 06.2015
Directed dispatching, routing and tracking of fleet vehicles.
Maintained updated and detailed records of calls in physical and electronic database.
Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Scheduled office meetings and client appointments for staff teams.
Executed record filing system to improve document organization and management.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Dispatcher
Genesis Express
Grand Prairie, TX
04.2011 - 08.2011
Directed dispatching, routing and tracking of 20+ fleet vehicles.
Maintained updated and detailed records of calls in physical and electronic database.
Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Ordered supplies and allocated resources to personnel based on need.
Coordinated repairs to vehicles to maintain fleet operations.