Diligent professional skilled in upholding company policies and regulatory standards. Interprets complex instructions and executes tasks with precision. Committed to maintaining compliance in fast-paced environments, demonstrating strong ethical judgment and reliability.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Quality Coordinator II
Ryder
Amarillo, TX
11.2022 - Current
Quality Audits: Perform audits to ensure compliance with standards and specifications.
Documentation: Maintain QC records, verify quality standards, and provide data to management.
Conducted thorough inspections of products and materials to ensure compliance with quality standards
Identified defects, non-conformities, or deviations from specifications and documented findings
Collaborated with production teams to address quality issues and implement corrective actions
Implemented quality control procedures that enhanced product quality and minimized defects
Conducted root cause analysis investigations to pinpoint sources of quality issues and inform corrective actions
Provided training to new employees on quality control processes and procedures
Shipping and Receiving Clerk/Forklift Operator
Birchstone Management
Amarillo, TX
09.2021 - 02.2022
Coordinated truck driver check-in/out and assigned dock doors for efficient management of inbound/outbound loads.
Verified shipping/receiving paperwork accuracy and resolved discrepancies to ensure compliance with operational standards.
Utilized WMS and Office systems for effective tracking, tracing, and updating of inventory records.
System Usage: Use WMS and Office systems for tracking, tracing, and updating inventory records.
Safety Compliance: Adhere to OSHA standards, maintain a clean work area, and utilize safety gear.
Bay Supervisor
Blue Beacon Truck Wash
Amarillo, TX
03.2020 - 09.2021
Resolved customer and employee complaints to enhance satisfaction and maintain a positive environment.
Greeted customers and inquired about service quality to ensure a positive customer experience.
Managed labor by optimizing employee schedules based on business needs to maintain operational efficiency.
Wash and check the quality of the customers' vehicle/equipment.
Wash and check the quality of the customers vehicle/equipment.
Maintain and service chemicals, pumps, and all other equipment needed to keep the location operating as efficiently as possible
Operate the registers when no cashier is available.
Self Employed- Uber Driver
Uber Partner Drivers
San Antonio, TX
12.2018 - 03.2020
Transport passengers safely and efficiently to destinations while adhering to all traffic laws.
Arrive promptly and safely to client's destination.
Foster a welcoming atmosphere for clients, providing a personalized and private-driver experience.
Assisted with loading and unloading luggage from the vehicle at various locations.
Maintained cleanliness and functionality of the vehicle through regular inspections and cleaning.
Warehouse Lead/Supervisor
Coca Cola Southwest Beverages
Amarillo, TX
08.2018 - 12.2018
Led team of order builders to ensure timely fulfillment of truck shipments for multiple vendors.
Organized shipments to ensure accurate and efficient building and loading of every order.
Move 18 wheelers in and out of the dock once loaded and ready for delivery.
Supported leadership by encouraging team members to prioritize safety practices during shifts.
General Manager/Assistant Manager
Bobby Cox Companies, Inc.
Amarillo, TX
02.2017 - 08.2018
Supervise and manage store while opening, during normal business hours, and closing.
Create employee schedules that will not surpass allowed labor hours.
Supervised and managed store operations during opening, business hours, and closing.
Make truck orders when store is in need of supply or product.
Created employee schedules to optimize labor hours while meeting staffing needs.
Trained managers and new employees in essential positions to support operational efficiency at Rosa's café.
When employees come forth with needs I do my best to help them whether it is in or out of work.
Correctional Officer III
Texas Department of Criminal Justice
Gatesville, TX
08.2016 - 02.2017
Searches for contraband and provides security; counts, feeds, and supervises offenders in housing, work, and other areas accessed by stairs; and maintains security of various assigned areas involving long periods of sitting and standing, climbing stairs and ladders to reach the assigned areas, and working at heights.
Provides custody and security of offenders including observing actions of offenders, squatting and bending to perform 'pat' and 'strip' searches of offenders, restraining and securing sometimes assaultive offenders, and transferring and transporting offenders by walking or riding in various vehicles such as trailers, vans, buses, and other forms of transportation.
Supervised and ensured security of offenders in construction, maintenance, laundry, food service, and varied industrial and agricultural operations, navigating stairs and ladders, and managing environments both indoors and outdoors, while ensuring safety around motorized equipment and varying weather conditions.
Responds to emergencies, including climbing stairs and ladders while searching for escaped offenders, hearing calls for and calling for help, giving first aid at the emergency site, carrying an injured or unconscious offender or employee various distances to safety up or down stairs and ladders; and uses force and deadly force, including the use of chemical agents and firearms, to control offenders.
Reads, reviews, and properly applies information found in offender records which is related to the offenders' health and safety and to the security of the facility; provides leadership and technical guidance to other staff; complies with policies, procedures, rules, and regulations; enforces offender disciplinary rules; and prepares and maintains records, forms, and reports.
Crew Leader
Bobby Cox Companies Inc.
Killeen, TX
01.2016 - 05.2016
Supervise and manage store while opening, during normal business hours, and closing.
While working at Rosa's café I have trained new employees to work in needed positions to help the company.
Supervised and managed store operations during opening, regular business hours, and closing.
Trained new employees for essential positions, enhancing team readiness and service quality.
Assisted employees with various needs, fostering a supportive work environment.
Assistant Manager
Rosas Cafe
Austin, TX
12.2014 - 01.2016
Maintained clean work area while preparing food for customers, ensuring high standards of hygiene.
Assisted customers with inquiries and needs, fostering a positive and welcoming environment.
Trained new employees in essential positions, enhancing team capability and supporting operational needs.
When employees come forth with needs I do my best to help them whether it is in or out of work.
Tend to customers in need of my help while keeping a positive and welcoming attitude.
Instructed new hires on specific roles to enhance team efficiency.
Maintain a clean work area while preparing food to serve to customers.
Assistant Manager
Bobby Cox Companies Inc.
Killeen, TX
09.2014 - 12.2014
Maintained clean work area to ensure safe food preparation for customers.
Assisted customers with needs while fostering a positive and welcoming atmosphere.
While working at Rosa's café I have trained new employees to work in needed positions to help the company.
When employees come forth with needs I do my best to help them whether it is in or out of work.
Created employee schedules to optimize labor hours and meet staffing needs.
Developed training programs for new employees to ensure effective role fulfillment at Rosa's café.
Maintain a clean work area while preparing food to serve to customers.
Line Cook
Bobby Cox Companies Inc.
Killeen, TX
10.2013 - 09.2014
Prepare food for the customers while making sure the area is clean and sanitary.
Delivered exceptional customer service to ensure every customer's experience exceeded expectations.
Supported restaurant operations, assisting managers and facilitating teamwork among coworkers.