Brandy R McDaniel

• Facilitated ongoing case management services to support successful outcomes and meet stabilization goals.
• Engagement: develop positive, strengths-based relationships with forensically-involved individuals with behavioral health needs and/or substance use disorders.
• Assists a therapist in preparing, administering, and supervising treatment plans; evaluates treatment progress and effects modifications as appropriate; participates and assists in facilitation of group therapy sessions; and assists in assessing and providing services in crisis situations
• Makes home or agency visits; plans activities and follow-up care for clients; instructs clients in a variety of activities; links clients to resources
• Case management to link, monitor, and coordinate the development of personalized resources for individuals to facilitate engagement in personal recovery to avoid further arrest, and reduce recidivism.
• Participated in case conferences with multi-disciplinary team to discuss client care planning and progression.
• Cooperated with local service providers, outreach workers, case managers and collaborative agencies to facilitate services for members.
• Developed comprehensive client-driven case plan with short and long-term goals.
• Protected patient data in alignment with HIPAA privacy protocols.
• Developed individual educational plans designed to promote educational, physical and social development.
• Identified and addressed individual mental health challenges to support patients.

Program Oversight

• Works with the Brunswick Commons Team to assess resident needs as they pertain to housing unit assignments
• Creates personalized housing plans focused housing retention and the physical/mental well-being of residents
• Makes recommendations for the continuation of or change in housing services
• Maintains the highest standards of confidentiality of resident information
• Arranges transportation for residents and encourages attendance for all appointments
• Documents and records all case management activities as appropriate; prepares required reports
• Ensures all case management progress is regularly and routinely documented into the Homeless Management Information System (HMIS)
• Serves as a liaison between Hospitality House and Regional Housing Authority. Other Nevada County/Grass Valley/Nevada City social services/public safety agencies, and other Community partners

The Stand Up Placer Human Trafficking Advocate provided both direct services to survivors and their families, and conduct outreach, education, and training for staff, volunteers, agency partners and the community. In this position I also provide direct services to sexual assault and domestic violence survivors when appropriate. I also developed additional community outreach opportunities and worked with the existing human trafficking team to expand upon and improve the human trafficking services program for survivors of human trafficking.

Through research, training, and collaboration, become a subject expert on Domestic Violence,

Sexual Assault and Human Trafficking

Through research, training, and collaboration, become a subject expert on Domestic Violence, Sexual Assault and Human Trafficking

• Provide emergency and supportive services for sex trafficking victims, including crisis intervention, emotional support, advocacy, accompaniment services, safety planning, workshops, and classes

• Create and facilitate trainings with an emphasis on sex trafficking, domestic violence and sexual assault • Develop strategies and create outreach tools for education and awareness in the community • Provide back-up accompaniment services during business hours

• Conduct community awareness activities

• Establish and maintain professional relationships with other service providers

• Maintain confidentiality related to program offerings

• Conduct evening/weekend activities as appropriate; ability to have a flexible work schedule

• Conduct basic office tasks and assist walk-in clients as appropriate

• Accompany Law Enforcement with HT operations as needed

• Facilitate Support groups weekly

• Supports supervisor/manager by gathering and reporting daily on medication protocols, feeding schedules, and sanitation requirements.
• Responsible for ensuring that adequate supplies are in the barrier, animal
  holding rooms and other areas as specified
• Ensures sanitary conditions for all animal patients by changing cages and
  supporting other staff in the cage wash operation
• Observes all animal rooms on a daily basis to monitor for sick, impaired or
  dead animals, and reports to veterinary staff or Animal Facility Manager
• Meets and exceeds departmental and client expectations by making timely introductions and providing education and outreach to all visitors
• Experience Explains state and local laws, codes, and ordinances relating to the care and control of animals, filing of complaints, and policies of the shelter to the public.
• Experience in educating the public on pet laws, diseases such as rabies, mange and parvo and licensing along with general animal care.
• Practices and trains others in consistency of safety policies and procedures, including those related to bio-hazards and radioactive substances

• Completes multiple tasks simultaneously, with accuracy and efficiency
• Fluent with software for project management, scheduling and email
• Handle confidential information with discretion, securing correspondence and documentation to prevent breaches.
• Answered incoming calls, including booking appointments

• Experience Explains state and local laws, codes, and ordinances relating to the care and control of animals, filing of complaints, and policies of the shelter to the public.
• Experience in educating the public on pet laws, diseases such as rabies, mange and parvo and licensing along with general animal care.
• Supported animal health by ensuring proper sanitizing of facilities
• Bathed animals to remove debris or contaminants and maintain well-being.
• Ensured housekeeping requirements are satisfied by sweeping, doing laundry, and disinfecting where needed, during slow periods.
• Observe animals and examine to identify signs of injury, illness or disease.
• Met with pet owners, explained lodging, grooming and daily care services; concurrently up-sell products like bows, ribbons, pet toys and treats.

• Superior customer service assured by giving exemplary care to all animals
• Unloaded/organized supplies and inventory to maximize team efficiency.
• Reviewed pet records from daily visits and appointments, efficiently entering all data into system.
• Answered pet owner calls and responded to questions while also taking messages for staff veterinarians.

• Greeted visitors in a professional, yet caring manner.
• Answered phones, took accurate messages and directed callers as relevant.
• Improved team productivity by streamlining office and inventory areas
• Experience in educating the public on pet laws, diseases such as rabies, mange and parvo and licensing along with general animal care.
• Provide secretarial, administration support as required by Office Manager.
• Restrain, calm, and monitor animals during procedures.
• Medicate, perform first aid, and assist with preparation for surgeries.