Brandy Jepson
Stoneridge
Willis,TX
2024
years of professional experience
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Self Employed
3 Years 6 Months- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Executed oral and written instructions during daily operations.
- Self-motivated, with a strong sense of personal responsibility.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Understood and followed oral and written directions.
Kennel Technician
5 Months- Managed kennel facility by scheduling appointments, managing customer inquiries and maintaining a safe environment for both staff and animals.
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Maintained detailed records of animal feedings, treatments, and behavioral updates to ensure optimal care.
- Conducted behavior assessments on new arrivals to tailor housing arrangements and enhance overall animal welfare.
- Walked and played with dogs daily to ensure proper exercise according to individual needs.
- Conducted tours of the facility for prospective adopters.
- Inspected kennels regularly for any possible health hazards or maintenance concerns.
- Prepared food to meet needs of animals under care with appropriate meals.
- Maintained clean and orderly play yards, kennels and cages.
Operator/Apparel Associate
1 Year 1 Month- Executed routine maintenance on equipment to maintain optimal performance and reduce downtime.
- Managed incoming calls, accurately directing them to appropriate departments to enhance customer service efficiency.
- Maintained a professional demeanor while handling customer calls.
- Answered incoming calls and directed them to the appropriate department or individual.
- Resolved escalated customer complaints professionally, ensuring customer satisfaction and retention.
- Coordinated with vendors when necessary to resolve technical issues quickly.
- Monitored inventory levels, facilitating timely restocking and reducing shortages.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Retrieved apparel clothing to sort, organize, and then to return to the correct department.
- Assisted customers in the jewelry department for all jewelry needs. Includes purchases, sizing, watch alterations, general questions.
Cook
- Prepared pizza dough and toppings according to standardized recipes.
- Operated kitchen equipment, ensuring proper functionality and safety protocols.
- Maintained cleanliness of food preparation areas, following health and sanitation guidelines.
- Assisted in inventory management, monitoring stock levels of ingredients and supplies.
- Collaborated with team members to fulfill customer orders efficiently during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Temp Worker
- Assisted with daily operations, ensuring adherence to safety protocols and guidelines.
- Supported team members in completing assigned tasks efficiently and accurately.
- Adjusted to changing tasks in fast-paced environments. to new assignments, demonstrating flexibility in various work environments.
- Maintained cleanliness and organization of work areas to enhance productivity.
- Rebuilding the inside of Conroe Target.
Assembly Line Worker
- Operated assembly line machinery, ensuring efficient production flow and maintaining quality standards.
- Collaborated with team members to meet daily production goals while adhering to safety protocols.
- Conducted routine inspections of products, identifying defects and implementing corrective actions.
- Assisted in training new employees on assembly line processes and equipment usage.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Education
High School Diploma
Some College (No Degree) - Administrative 2 Certificate
Skills
Quality Assurance
Data Entry
Organization
Analytical thinking
Customer Service
Animal care management
Conflict Resolution
Administrative certification
Multitasking
Friendly
positive attitude
Timeline
Self Employed
Self Employed Services
03.2023 - 2026Read More
Kennel Technician
Stoneridge
12.2022 - 05.2023Read More
Operator/Apparel Associate
Walmart
09.2021 - 10.2022Read More
Cook
Pizza Hut
2018 - 2019Read More
Temp Worker
Staff Force Temp Agency
2018 - 2018Read More
Assembly Line Worker
Medivators
2017 - 2018Read More
Willis High School
High School Diploma
Read More
Lone Star College System
Some College (No Degree) from Administrative 2 Certificate
Read More