Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Branford Brown

Germantown,TN

Summary

An adaptable and diligent student eager to begin a career in computer engineering, with growing strengths in troubleshooting hardware, software, and equipment issues. Skilled in delivering effective support and recognized for strong interpersonal and customer service skills. Passionate about progressing in CE, with a commitment to applying practical expertise and building user trust.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Specialist

Hollywood Feed
Collierville, TN
06.2024 - Current
  • Prioritized tasks to meet service goals efficiently.
  • Delivered excellent customer service in person and by phone.
  • Educated customers on product features and technical details to highlight benefits.
  • Stayed up to date on company products and services to support sales objectives.

Facility Operations Team Member

Lifetime Fitness
Collierville, TN
02.2022 - 02.2024
  • Inspected buildings to ensure cleanliness met established standards.
  • Troubleshot facility issues, implementing effective resolutions.
  • Trained new staff on proper equipment and supply utilization.
  • Resolved customer complaints related to facilities management in a timely manner.

Hardware Expert

Lowes Home Improvment
Memphis, TN
05.2021 - 08.2021
  • Operated hand and power tools
  • Provided hardware support to customers
  • Advised customers of current promotions and discounts available for purchases.
  • Developed customer relationships by providing product knowledge and offering advice on product selection.

Education

Bachelor of Science - Data Analytics

Western Governors University
Salt Lake City, UT
05-2027

Skills

  • Network troubleshooting
  • Technical support
  • Customer service
  • Relationship building
  • Team Collaboration
  • Sales training
  • Electronics
  • Hardware maintenance
  • Product sales
  • Listening skills
  • Problem-solving skills

Certification

  • Google IT Support Professional Certificate

References

References available upon request.

Timeline

Sales Specialist

Hollywood Feed
06.2024 - Current

Facility Operations Team Member

Lifetime Fitness
02.2022 - 02.2024

Hardware Expert

Lowes Home Improvment
05.2021 - 08.2021

Bachelor of Science - Data Analytics

Western Governors University

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