Branjiara Magee
Experienced Certified Nurse Assistant
Franklinton,LA
Summary
Helpful Certified Nurse Assistant committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CNA
Heritage Manor Nursing Home
Covington, LA
03.2020 - Current
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted residents with bathing and dressing to promote personal hygiene. Assisted Patient with ADLs, Helped patients with moving in and out of bed, baths, wheelchairs, automobile, and adaptive equipment.
CNA
Heritage Manor Nursing Home
Franklinton, LA
04.2018 - 08.2020
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Used mobility devices to transport patients.
- Answered signal lights, bells or intercom systems to determine resident needs.
Customer Service Representative
BranjiaraSunpro Solar
Covington, LA
03.2019 - 04.2020
- Answered inbound calls, chats and emails to facilitate customer service.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Made outbound calls to obtain account information.
CNA
Lakeview Regional Medical Center
Covington, LA
06.2017 - 06.2018
- Answered signal lights, bells or intercom systems to determine resident needs.
- Supported non-ambulatory residents in range of motion exercises.
- Observed and reported unusual symptoms and changes to charge nurse.
Customer Service Representative
General Dynamics
Bogalusa, LA
10.2014 - 06.2017
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.
Education
High School Diploma -
Franklinton High School
Franklinton, LA05.2012
Skills
- Collecting Vital Signs
- Feeding Assistance
- Observation Documentation
- Caregiver Relations
- Understands Mobility Assistance Needs
- Activities of Daily Living ADL Support
Languages
English
Full Professional
Certification
- CNA License July 2022
Timeline
CNA
Heritage Manor Nursing Home
03.2020 - Current
Customer Service Representative
BranjiaraSunpro Solar
03.2019 - 04.2020
CNA
Heritage Manor Nursing Home
04.2018 - 08.2020
CNA
Lakeview Regional Medical Center
06.2017 - 06.2018
Customer Service Representative
General Dynamics
10.2014 - 06.2017
High School Diploma -
Franklinton High School