Laureen Fisher
Port Haywood,VA
Summary
Compassionate Certified Nursing Assistant with extensive experience at Riverside Walter Reed Hospital, excelling in patient care and vital signs monitoring. Proven ability to enhance patient satisfaction through empathetic communication and effective teamwork, while ensuring compliance with HIPAA regulations. Committed to delivering high-quality care and fostering positive patient relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA
Riverside Healthcare
Newport News, VA
12.2019 - 03.2026
- Facilitated daily living activities for patients, enhancing comfort and well-being.
- Oversaw monitoring of vital signs and ensured prompt reporting of changes to nursing staff.
- Ensured accuracy of patient records to enhance continuity of care and communication.
- Facilitated collaboration with healthcare team to execute individualized care plans.
- Monitored and recorded patient vitals, including temperature, blood pressure, and blood sugar levels.
- Elevated patient satisfaction through delivery of compassionate and attentive care.
- Ensured confidentiality of patient information in compliance with HIPAA guidelines while facilitating effective communication with team members regarding critical updates.
- Responded to call lights, ensuring patient comfort and safety through adjustments of bed rails and equipment.
- Employed proper body mechanics and assistance devices during patient transfers to ensure safety and minimize injury risk.
- Facilitated prompt responses to call lights, addressing patient needs efficiently.
- Executed patient repositioning strategies to prevent bedsores and enhance comfort.
- Administered individualized patient care through meticulous recording of vital signs, documenting observations, and evaluating patient needs.
- Facilitated emotional support for patients during challenging times to enhance their healing experience.
- Executed fall prevention strategies by identifying high-risk patients and ensuring clutter-free environments around bedsides.
- Facilitated reduction of patient stress levels through effective communication and active listening techniques.
- Championed infection control initiatives by enforcing rigorous hand hygiene protocols and implementing personal protective equipment usage.
- Managed care for clients with respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.
- Provided immediate assistance in emergency and routine paging situations to assess needs and deliver appropriate care.
- Assessed patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Facilitated emergency response efforts under guidance of nursing supervisors and physicians, delivering essential support during life-saving interventions.
- Engaged in continuous education to enhance nursing care practices.
- Employed therapeutic communication techniques, empathy, and active listening skills to foster positive relationships with patients.
- Executed linen changes in patient rooms to ensure cleanliness and promote health standards.
- Facilitated completion of daily living activities for patients with self-care limitations.
- Recorded patient information and care activities in electronic health record system.
- Facilitated nursing staff in completing daily rounds, documenting vital signs, and responding to calls.
- Monitored patient stability through regular assessment of vital signs, weight, and intake and output documentation.
- Addressed patient requests for supplies and personal comfort items, ensuring timely delivery of extra blankets.
- Executed cleaning and sterilization protocols to prevent cross-contamination of equipment.
- Facilitated patient transport between rooms, appointments, and testing locations.
- Enforced infection control and prevention policies across diverse patient-facing areas.
- Administered comprehensive care to patients within hospital facility.
- Oversaw patient specimen sample monitoring and test result analysis to ensure timely alerts to supervisors regarding potential health concerns.
Certified Nursing Assistant
Riveride Sanders Rehab
Gloucester, VA
03.2021 - 11.2023
- Administered direct patient care, including vital sign monitoring and assistance with daily living activities.
- Collaborated with nursing staff to develop and implement individualized patient care plans.
- Assisted in mobility support, ensuring patient safety during transfers and ambulation.
- Educated patients and families on post-care instructions and health maintenance strategies.
Certified Nursing Assistant
Riverside Mathews LLC
Mathews, VA
04.2020 - 03.2021
- Documented patient progress and observations accurately in electronic health records systems.
- Trained new nursing assistants on protocols, safety procedures, and best practices in patient care.
- Enhanced workflow efficiency by identifying areas for process improvement within the caregiving team.
- Led initiatives to improve patient comfort and satisfaction through personalized care techniques.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
- Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of Number+ residents under long-term care.
- Collaborated with nursing staff to develop and implement individualized patient care plans.
- Assisted in mobility support, ensuring patient safety during transfers and ambulation.
- Educated patients and families on post-care instructions and health maintenance strategies.
Hospitality Assistant
Riverside Mathews LLC
Mathews, VA
12.2019 - 04.2020
- Hired for training to be a Certified Nursing Assistant thru Riverside College. Duties were to include answering call bells, maintaining clean environment as well as Residents rooms, hallways and dining room areas, stocking linen carts and transpirting residents to and from dining areas, activities and socual areas. Observing Certified Nursing Assistants to gain knowledge of tasks and duties required for permanent position. Participated in serving as well as settung up meal trays. Assisted in daily operations to enhance guest experiences and maintain high service standards.
- Managed inventory levels, optimizing supplies for efficiency while minimizing waste.
- Maintained exacting standards of quality and performance.
- Utilized strong communication skills to effectively resolve guest issues while maintaining professionalism.
- Ensured compliance with safety regulations by regularly inspecting facilities for potential hazards or violations.
- Participated in ongoing professional development training programs to stay current on industry trends and best practices.
- Managed inventory control, ensuring adequate supplies were available for daily operations and special events.
Education
Psychology
TNCC(now Virginia Peninsula Community College)
Hampton, VAAccounting And Finance
Kees Business School
Newport News, VA05-2022
High School Diploma - Business Administration
Kecoughtan
Hampton, Va06-1979
Skills
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Bathing assistance
Attention to detail
HIPAA compliance
Feeding assistance
Basic life support
Dressing assistance
Maintaining confidentiality
End-of-life care
Compassionate communication
Patient transfers
Emotional support
Complex Problem-solving
Emergency response
Clinical documentation
Medication administration
Wound care
Problem-solving
Multitasking and organization
Critical thinking
Team collaboration
Active listening
Flexibility and adaptability
Conflict resolution
Patient advocacy
Physical stamina
Health monitoring
Cultural sensitivity
Toileting assistance
Lifting and transferring
Infection control practices
Patient hygiene assistance
Reliable team player
Recording vital signs
Safety precautions
Collecting vital signs
Bedside manner
Compassionate
Patient lifting
Patient-focused care
Electronic charting
Compassionate caregiver
Geriatric care
Direct patient care
Mobility assistance
Supporting personal needs
Ambulation assistance
Companionship and emotional support
Responding to emergencies
Patient relationship building
Medical terminology
Inpatient care
Maintaining privacy
Adaptable
Patient assessments
Healthcare ethics
Specimen collection
Transporting patients
Trustworthy companion
Patient management
Valid state driver's license
Patient relations
Activity planning
Care plan implementation
Quality assurance
Observing responses
Condition monitoring
EMR / EHR
Conducting intakes
Pediatric care
Quality assurance controls
Wound care specialist
Assisting with personal grooming
Quick problem solver
Vital sign recording
Documentation expert
Performing patient intakes
12-lead EKG monitoring
CPR
Emergency medical procedures
Splinting techniques
Patient transport
Behavioral health care
Basic patient care
Cardiac monitoring
Orthopedic splint application
Measuring and monitoring vitals
Information documentation
Phlebotomy
Mental health care
Seizure management
Phlebotomy techniques
Sanitizing procedures
Environmental emergency care
Phlebotomy procedures
Aseptic techniques
Respiratory care
Collecting medical samples
Educating patients
Diabetic care
Venipuncture
Allergic reaction care
Orthopedic fitting
Orthopedic care
Patient health education
Technical support
Regulatory compliance
Patient registration
Airway management
Gynecological care
Substance abuse care
Patient admissions
Advanced life support
Intravenous therapy
Urological care
Obstetric care
Neurological care
Anaphylaxis care
Foreign body removal
Replenishing supplies
Taking and tracking vital signs
Oxygen therapy
EKG interpretation and monitoring
Medical sample collection
Admissions and discharge processes
Patient status updates
Wound cleaning
Care facilitation
ER support
Patient teaching
Condition tracking
Room preparation
Heartsaver first aid CPR AED (first aid CPR AED)
Heartsaver first aid
Heartsaver CPR AED
Physician support
CPR/AED
Heartsaver first aid CPR AED
Vitals monitoring
Certified in CPR/AED
Treatment plan implementation
Progress tracking
Procedure support
Support services
Electronic medical record software
Heartsaver first aid (first aid)
Heartsaver CPR AED (CPR AED)
Teamwork
Teamwork and collaboration
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Certification
Certified Nursing Assistant
Timeline
Certified Nursing Assistant
Riveride Sanders Rehab
03.2021 - 11.2023
Certified Nursing Assistant
Riverside Mathews LLC
04.2020 - 03.2021
CNA
Riverside Healthcare
12.2019 - 03.2026
Hospitality Assistant
Riverside Mathews LLC
12.2019 - 04.2020
Psychology
TNCC(now Virginia Peninsula Community College)
Accounting And Finance
Kees Business School
High School Diploma - Business Administration
Kecoughtan