Brannen Daynes
West Jordan
Summary
Nearly ten years of work experience including two internship work programs, one volunteer position, two years of retail and customer service experience and six years in a state custodial position, with a strong work ethic, dedication to customer service and love of people.
Overview
10
10
years of professional experience
Work History
Custodial III
Salt Lake Community College
Taylorsville, UT
10.2019 - Current
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Adhering strictly to health and safety regulations while performing duties.
- Providing support services for a variety of events including setup and breakdown assistance as needed.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Courtesy Clerk
Safeway
Wilsonville, OR
08.2017 - 09.2019
- Greeted customers and provided assistance in locating items.
- Inspected customer bags to ensure no shoplifting occurred.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Organized backroom areas for efficient storage of merchandise.
- Assisted customers with product selection and answered questions about store policies.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Received deliveries from vendors and verified accuracy of shipments against invoices.
- Organized promotional displays to attract customers' attention.
- Provided excellent customer service by being friendly and courteous at all times.
- Processed returns and exchanges according to company policy.
- Assisted in unloading trucks containing incoming stock or supplies.
- Ensured safety by monitoring the parking lot for any suspicious activity.
- Worked as part of a team to meet daily goals for stocking shelves, cleaning.
- Checked expiration dates on food products before placing them on shelves.
- Restocked shelves after each purchase was completed to keep inventory levels accurate.
- Carried out special orders requested by customers promptly and efficiently.
- Promptly responded to customer requests or complaints in an appropriate manner.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Assisted with price checks, go-backs, and replenishing supplies.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Took unwanted items from checkout to proper location.
- Escorted customers to desired merchandise location.
- Directed customers to product locations throughout store to help find requested items.
Volunteer/Tour Guide Volunteer
OMSI
Portland, OR
07.2017 - 08.2017
- Directed and guided community members through current museum attraction (Pompeii exhibit)
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
- Established and maintained relationships with fellow volunteers and employers.
- Provided assistance to staff in the daily operations of the organization
- Collaborated with other volunteers to create a positive work environment.
- Provided guidance and support to fellow volunteers during their shifts.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Resolved complaints or issues using strong customer service and engagement skills.
- Greeted guests and offered assistance in finding specific departments or personnel.
Intern
Wilsonville Area Chamber of Commerce
Wilsonville, OR
02.2017 - 03.2017
- Provided administrative support by completing tasks such as filing documents and performing data entry.
- Proofread documents before submitting them for review.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
- Provided excellent customer service and maintained people and conversation skills through phone calls and in person service
- Handled incoming and outgoing supplies and packages and routed to appropriate personnel.
- Collaborated with and maintained positive rapport with stakeholders, building strong relationships.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Student Intern
CREST Farm
Wilsonville, OR
08.2016 - 02.2017
- Performed landscaping work by trimming bushes, sanding down picnic tables, raking leaves, and gardening
- Performed farm duties such as caring for animals and maintaining their habitat and wellbeing
- Followed school schedules and policies to promote safety and learning.
- Assisted with answering telephone calls, managing databases and drafting correspondence.
- Maintained positive working relationship with fellow staff and management.
- Filed paperwork, tracked inventory of science equipment and tools
- Swept and organized garage and toolshed
Education
High School Diploma -
Wilsonville High School
Wilsonville, OR06-2017
Skills
- Complaint Resolution
- Flexible Schedule
- Teamwork and Collaboration
- Guest Greeting
- Floor Cleaning
- Problem Resolution
- Supply Restocking
- Interpersonal and Social Skills
- Collaboration
- Outgoing and Friendly
- Customer Assistance
- Positive Attitude
- Safe Chemical Disposal
- Responsible and Dependable
- Attention to Detail
- Hazardous Chemicals Handling
- Heavy Lifting
- Damage Reporting
- Maintenance
- Cleaning and Sanitizing
- Data Entry
- Computer Skills
- Telephone Etiquette
- Problem-Solving
Education and Training
other
Timeline
Custodial III
Salt Lake Community College
10.2019 - Current
Courtesy Clerk
Safeway
08.2017 - 09.2019
Volunteer/Tour Guide Volunteer
OMSI
07.2017 - 08.2017
Intern
Wilsonville Area Chamber of Commerce
02.2017 - 03.2017
Student Intern
CREST Farm
08.2016 - 02.2017
High School Diploma -
Wilsonville High School