Brannigan Croom
Charlotte,NC
Summary
Adaptable and well rounded bartender who also possesses background in a variety of customer service practices that aid in the success of a business. Enthusiastic to build a welcoming one of a kind experience to any and all guests. Background in mixology, and vast knowledge of beer, with hunger to expand on foundation. Committed to carrying out all sanitation and serving protocols to ensure a safe and enjoyable dining experience.
Overview
5
5
years of professional experience
Work History
Bartender
Charlotte Beer Garden
Charlotte, NC
07.2021 - Current
- Created an experience through approachable high energy customer service to ensure guest pleasure.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Used creativity and pairing knowledge to create a unique craft cocktail experience.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared the bar for the day with a full set up from beverage garnishes, handmade syrups, juice preparation and proper cooler stocking.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Provided flexibility to be able to adapt to any needs or roles the restaurant or staff may need.
Merchandise and Service Coordinator
Ulta Beauty Inc.
Greensboro, NC And San Diego, CA
03.2019 - 03.2021
- Performed and Led weekly ad-sets for the store.
- Assisted in the running of the weekly truck shipment through delegating sections to employees, ensuring time management when pushing product, as well as pushing product myself.
- Completed procedural opening and closing tasks, as well as reports as needed for operational and store success.
- Completed correspondence with other stores and corporate level officials to communicate store standings and solutions for growth.
- Acted as opening and closing manager, running the floor to ensure customer satisfaction and an above and beyond store experience.
- Managed the floor team by giving them sections, set goals for the day and tasks to complete during their shifts, coaching when needed.
- Performed tasks such as processing damages, known theft, RTVs, RTDCs.
Education
Bachelor of Science - Political Science And International Studies
University of North Carolina At Greensboro
Greensboro, NCSkills
- Custom Drink Preparation
- Servicing High Volume of Guests
- Adaptable and Well Rounded Customer Service Employee
- Enforcing and Following State Guidelines, and ID Verification
- Marketing and Operational Sales
Timeline
Bartender
Charlotte Beer Garden
07.2021 - Current
Merchandise and Service Coordinator
Ulta Beauty Inc.
03.2019 - 03.2021
Bachelor of Science - Political Science And International Studies
University of North Carolina At Greensboro