Bra'Shunzi Harris
Bastrop,Louisiana
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Student Assistant
Grambling State University
08.2018 - Current
- Provide excellent service to students and staff, addressing inquiries and concerns promptly.
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Improved communication within the office by creating informative email updates regarding deadlines and announcements.
- Assisted with the preparation of course materials for professors, enabling efficient distribution to students during classes.
- Greet incoming office visitors, answered questions, and direct individuals to proper locations.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Help with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Service Consultant
Circle K
03.2020 - 09.2023
- Provided information about service procedures and expected timelines.
- Collaborated with team members to develop new strategies for enhancing customer satisfaction and retention.
- Served as a key point of contact for customers, providing expert guidance, while maintaining excellent communication throughout all stages of the process.
Customer Service Representative
Walmart
11.2015 - 05.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Arts -
Grambling State University
Grambling, LA05.2024
Skills
- Data organization
- Administrative tasks
- File Management
- Administrative Support
- Student relations
- Project Management
- Communication and Interpersonal Skills
- Organizational and Planning Skills
- Critical Thinking
- Operations Management
- Team Training
- Public Speaking
Timeline
Service Consultant
Circle K
03.2020 - 09.2023
Student Assistant
Grambling State University
08.2018 - Current
Customer Service Representative
Walmart
11.2015 - 05.2019
Bachelor of Arts -
Grambling State University
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