Braterrica Taylor
Piedmont,OK
Summary
Dynamic phlebotomist with proven expertise at SSM Health St. Mary's Hospital, excelling in venipuncture and patient care. Recognized for enhancing patient experiences through effective communication and meticulous specimen handling. Committed to maintaining high standards of safety and accuracy, contributing to streamlined workflows and improved operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
SSM Health St. Mary's Hospital
06.2025 - Current
- Collected blood samples using proper techniques to ensure patient safety and specimen integrity.
- Prepared and labeled specimens accurately for laboratory analysis, adhering to established protocols.
- Maintained cleanliness and organization of phlebotomy area, ensuring compliance with health regulations.
- Assisted in training new staff on blood collection procedures and equipment usage.
- Documented patient interactions and sample information in electronic health records efficiently.
- Communicated effectively with patients to alleviate concerns and provide pre-procedure instructions.
- Collaborated with healthcare teams to coordinate patient care and streamline workflows.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Monitored inventory levels of supplies and notified management of restocking needs promptly.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
Financial Services Representative
ACT - Bank Of America
11.2022 - 01.2024
- Processed customer transactions accurately and efficiently to enhance service delivery.
- Assisted clients in understanding financial products and services, ensuring informed decision-making.
- Resolved customer inquiries with professionalism, contributing to high levels of client satisfaction.
- Maintained up-to-date knowledge of banking regulations and compliance standards to mitigate risks.
- Collaborated with team members to streamline operational workflows, improving overall efficiency.
- Help with client accounts.
- Assisting clients with money transfers and trades.
- Setting up new accounts.
- Monitored financial markets and trends to provide clients with up-to-date investment advice and strategies.
Fulfillment Associate
Target
08.2021 - 12.2021
- Processed and fulfilled customer orders efficiently in fast-paced environment.
- Operated warehouse equipment, ensuring safe handling of merchandise.
- Maintained accurate inventory records, supporting stock management efforts.
- Collaborated with team members to meet daily fulfillment targets.
- Monitored quality control standards to ensure customer satisfaction with orders.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Collaborated with team members to optimize workflows and improve overall operational performance.
Packer Associate
Berry Global Plastics
03.2021 - 06.2021
- Operated packaging machinery to ensure efficient production flow.
- Inspected products for quality assurance prior to packaging.
- Prepared materials and supplies for packaging operations.
- Collaborated with team members to optimize workflow efficiency.
- Maintained cleanliness and organization of packaging area to meet safety standards.
- Monitored inventory levels and reported discrepancies to management.
- Supported quality control efforts by inspecting products for defects before packaging.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
Education
Certificate - Phlebotomy
MetroTech
Oklahoma City, OK01-2025
GED -
Louisiana Delta Community College
Monroe, LA05-2020
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Communication
- Cash Handling
- Microsoft Word
Certification
Phlebotomy Certification
- PT - Phlebotomy Technician
Timeline
Phlebotomist
SSM Health St. Mary's Hospital
06.2025 - Current
Financial Services Representative
ACT - Bank Of America
11.2022 - 01.2024
Fulfillment Associate
Target
08.2021 - 12.2021
Packer Associate
Berry Global Plastics
03.2021 - 06.2021
Certificate - Phlebotomy
MetroTech
GED -
Louisiana Delta Community College