Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jesus Rangel

La Habra,California

Summary

The objective is to give the highest performance to a company that's looking for growth. Enjoy being a part of a team that communicates, accomplishes, willing to learn which helps with the work atmosphere being comfortable and enjoyable. Always prepared for different challenges, can't fear taking a risk to try to improve or get better. Not everyday will be the best but can give it the best everyday.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Inventory Management

Partners Personnel
01.2022 - 08.2022
  • Packed and unpacked items to be stocked on shelves in stockrooms, warehouses and storage yards.
  • Obtained merchandise from bins and shelves.
  • Used ID tags, stamps and electronic marking tools to mark stock items.
  • Cleaned display cases, shelves and aisles.
  • Determined proper storage methods, identification and stock location, based on turnover, environmental factors and physical capabilities of facilities.
  • Kept records of out-going orders
  • Operated equipment such as forklifts.
  • Gathered, sorted and scanned documents to enter into computer system.
  • Organized documents by color coding, classifying and indexing under special headings and categories.
  • Carefully reviewed all documents and reports for completeness and accuracy.
  • Scanned, filed and transmitted various documents and adhered to digital filing procedures.
  • Coordinated document exchange between departments, contractors, suppliers and customers.

Customer Service Representative

Alta Resources: Blue Cross-Blue Shield
12.2015 - 01.2017
  • Created and maintained detailed database to develop promotional sales.
  • Read from scripts to promote uniformity and consistency in communications.
  • Made appropriate account corrections to resolve customer problems.
  • Conferred with customers by telephone or in-person to provide product or service information.
  • Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints.
  • Obtained and examined relevant information to assess validity of complaints and determine possible causes.
  • Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders.
  • Navigated multiple computer systems and applications and utilized search tools to find information.
  • Addressed customers courteously using suitable methods and problem-solving skills.
  • Input personal information on secured work-related data base
  • Cooperate with company policies and procedures while on job duties
  • Keep cleanliness work environment to give best performance

Electrical Apprentice

Bob Electric / Boyer Electric
03.2018 - 04.2020
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Terminated wiring and connected circuits with correct techniques.
  • Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
  • Pulled EMT and PVC conduit wire according to plans and code requirements.
  • Installed new electrical components and fixtures safely and tested systems to enhance power flow.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Developed practical skills by actively participating in hands-on training sessions under the guidance of experienced electricians.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Handled installation of electrical components by splicing, joining, and connecting wire.
  • Contributed to a positive work environment by maintaining professionalism and adhering to company policies at all times.
  • Exceeded expectations for apprenticeship requirements, completing assigned tasks accurately and efficiently under minimal supervision.
  • Spliced, joined and connected wire to accurately install new electrical systems.
  • Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
  • Demonstrated adaptability by working effectively in various settings such as residential, commercial, and industrial sites.
  • Enhanced safety measures by diligently following electrical codes and regulations during installations.
  • Read and interpreted drawings to provide wiring layouts for new installations.
  • Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
  • Minimized errors during installations by carefully double-checking measurements and calculations before proceeding with tasks.

Auto Insurance Agent

Fred Loya Insurance
04.2024 - Current
  • Provided exceptional service through timely follow-ups with clients, keeping them informed throughout the claims process.
  • Developed strong relationships with clients, fostering trust and loyalty while promoting long-term business growth.
  • Educated clients on available auto insurance products, empowering them to make informed decisions regarding their coverage options.
  • Ensured accurate policy administration by diligently reviewing and updating client information, reducing errors in coverage.
  • Achieved consistent growth in annual policy sales through effective cross-selling and upselling techniques.
  • Worked closely with claims adjusters to expedite claim resolutions, ensuring timely payouts for clients experiencing loss or damage events.
  • Facilitated smooth policy renewals by proactively identifying and addressing potential issues before they escalated, ensuring client satisfaction.
  • Collaborated with underwriters to ensure accurate risk evaluation, optimizing premium rates for both company profitability and client affordability.
  • Participated in ongoing professional development opportunities, staying current on relevant industry certifications and licenses required for continued success as an Auto Insurance Agent.
  • Maximized agency revenue by consistently meeting and exceeding assigned sales targets, contributing to overall financial success.
  • Expanded agency''s market share through successful client acquisition and retention strategies.
  • Increased customer satisfaction by providing personalized auto insurance solutions tailored to individual needs.
  • Conducted thorough needs assessments, recommending suitable coverage options based on each client''s unique situation.
  • Contributed to a positive work environment by actively participating in team-building activities and sharing best practices among colleagues.
  • Negotiated favorable settlements for clients involved in claims disputes, protecting their interests while minimizing financial losses.
  • Streamlined workflow by effectively prioritizing tasks according to urgency and impact on customer outcomes.
  • Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance and effective communication of changes to clients.
  • Leveraged professional network to generate referrals, driving new business opportunities for the agency.
  • Improved overall efficiency of the agency by implementing streamlined processes for managing new and existing clients.
  • Enhanced customer experience by promptly addressing inquiries and resolving issues related to auto insurance policies.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Followed up promptly with interested clients to close sales.
  • Met with prospective clients to discuss insurance needs and provide solutions.
  • Generated quotes and proposals for clients to match individual needs.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Developed sales strategies to increase sales of insurance policies.
  • Negotiated contracts with clients to establish best coverage with lowest cost.
  • Collected premiums on or before effective date of coverage.
  • Calculated premiums and established payment methods for sales.
  • Finalized sales and collected necessary deposits.
  • Conducted annual reviews of existing policies to update information.
  • Analyzed customer needs to provide customized insurance solutions.
  • Developed and implemented promotional strategies to increase customer base.

Education

High School Diploma -

Sonora High School
La Habra, CA
06.2013

Skills

  • Microsoft Office
  • Exceptional listener/communicator
  • Leadership/Management Skills
  • Problem-Solving/Reasoning/Creativity
  • Data Entry
  • Warehouse Logistics
  • Order Picking and Processing
  • Product Verification
  • Shipping and Receiving
  • Occupational Health and Safety
  • Computerized Time Management Systems
  • General Housekeeping
  • Material Stacking
  • Professional Relationships
  • Picking and Processing
  • Inventory Tracking and Storage
  • Creative Solutions
  • Motivated Team Player
  • Marketing Materials
  • Inspecting Machinery

Certification

  • Forklift License - 2-4 years

Languages

Spanish
Full Professional

Timeline

Auto Insurance Agent

Fred Loya Insurance
04.2024 - Current

Inventory Management

Partners Personnel
01.2022 - 08.2022

Electrical Apprentice

Bob Electric / Boyer Electric
03.2018 - 04.2020

Customer Service Representative

Alta Resources: Blue Cross-Blue Shield
12.2015 - 01.2017

High School Diploma -

Sonora High School

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Jesus Rangel