Braxton Balls
Logan,UT
Summary
Adept Production Supervisor with a proven track record at Casper's Ice Cream, enhancing operational efficiency and team performance. Expert in Sanitation and Inspection Skills and adept at staff management, I spearheaded quality control for 125,000 ice cream bars daily, ensuring compliance and excellence. My leadership significantly contributed to continuous process improvement and waste reduction, underscoring my commitment to excellence and team development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Production Supervisor
Casper's Ice Cream
12.2020 - Current
- Manage a team of 1 to 7 people.
- Preventative maintenance on machinery within the process room, and regular maintenance when things break down.
- Quality control for 125,000 bars of ice cream a day.
- Cleanup at the end of production runs should be done in a timely manner and to an acceptable standard (measured through allergen swab testing and ATP testing).
- Inventory management.
- Team performance evaluations and disciplinary actions.
- Continuous improvement strategies.
- Monitored inventory levels and ordered materials as needed to maintain production operations.
- Ensured safety regulations were followed by all personnel in the production area.
- Trained new staff on production processes and procedures.
Shift manager
Mcdonalds
07.2017 - 12.2020
- Manage a team of 10 to 15 people.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Resolved conflicts between staff members in a professional manner.
Education
HS Diploma -
Fast Forward Charter High School
01.2019
Skills
- Team Coordination
- Sanitation and Inspection Skills
- Forklift Training Certification
- Microsoft Dynamics NAV 2018
- Stock Management
- 6S implementation
- Assembly and production
- Audit management
- Waste reduction
- Process improvement
- Staff management
- Schedule development
- Line maintenance
- Manufacturing
- Equipment monitoring
- Training and mentoring
Languages
English
Certification
- Forklift Training Certification (Class 1,4,5)
References
References available upon request.
Timeline
Production Supervisor
Casper's Ice Cream
12.2020 - Current
Shift manager
Mcdonalds
07.2017 - 12.2020
- Forklift Training Certification (Class 1,4,5)
HS Diploma -
Fast Forward Charter High School
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