Braxton-Lee Lyon
Wilmington,NC
Summary
Dedicated Certified Pharmacy Technician with experience in medication dispensing and patient education. Proven ability to collaborate with healthcare professionals to resolve issues and ensure compliance with HIPAA regulations, driving efficiency in pharmacy operations. Experienced with medication dispensing, patient communication, and inventory management. Utilizes pharmaceutical software and compounding techniques to maintain high standards of care. Knowledge of regulatory compliance and quality assurance ensures safe and effective pharmacy operations. Managed the ordering and storage of CIV-CII medications daily
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Harris Teeter Pharmacy
High Point, NC
11.2018 - 02.2025
- Processed medication orders accurately and efficiently in fast-paced pharmacy environment.
- Assisted pharmacists in preparing and dispensing prescription medications for patients.
- Managed inventory levels to ensure availability of critical medications and supplies.
- Educated patients on medication usage, side effects, and storage requirements.
- Trained new pharmacy technicians on operational procedures and best practices.
- Collaborated with healthcare professionals to resolve medication-related issues promptly.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Administered seasonal & everyday vaccines after receiving certification in 2020
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated directly with doctors offices via telephone, fax and email.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Coordinated verification and filling of more than 250 daily prescriptions in high-volume retail pharmacy environment.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Cashier
Harris Teeter Grocery
High Point, NC
08.2017 - 11.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing accurate product information and recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and digital payments accurately while ensuring security protocols were followed.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Grocery Bagger
Harris Teeter Grocery Store
High Point, NC
03.2016 - 08.2017
- Organized and packed groceries efficiently for customer satisfaction.
- Assisted customers with bagging strategies to optimize checkout flow.
- Maintained cleanliness and organization in bagging stations and work areas.
- Collaborated with team members to streamline bagging processes during peak hours.
- Ensured correct handling of fragile items to prevent damage during transport.
- Adapted quickly to varying customer preferences and special requests.
- Contributed to store''s positive reputation by consistently demonstrating professionalism and dedication to customer service.
- Retrieved grocery carts and baskets from lot and various site locations.
- Greeted guests entering and exiting store to foster customer satisfaction.
Education
High School Diploma -
Southwest Guilford High School
High Point, NC06-2018
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- HIPAA regulations
- Team collaboration
- Medication dispensing
- Drug storage procedures
- Patient confidentiality
- Insurance verification
- Pharmacy law compliance
- Advanced math skills
- Billing and coding
- Point of sale systems proficiency
- Work ethic and integrity
- Patience and empathy
- Customer assistance
- POS systems
Certification
- CPhT - Certified Pharmacy Technician
- Vaccination Training - 2020 until current
Timeline
Certified Pharmacy Technician
Harris Teeter Pharmacy
11.2018 - 02.2025
Cashier
Harris Teeter Grocery
08.2017 - 11.2018
Grocery Bagger
Harris Teeter Grocery Store
03.2016 - 08.2017
High School Diploma -
Southwest Guilford High School