Developed strong skills in fast-paced financial environment, focusing on customer service and financial transactions. Consistently implemented effective solutions to enhance customer satisfaction and operational efficiency. Seeking to transition into new field where these skills can be effectively utilized.
Hi, I’m
Braxton Springer
Manhattan,KS
Summary
Overview
4
years of professional experience
Work History
Sunflower Bank
Universal Banker
05.2024 - Current
Job overview
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators and adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
Tommy’s Express
Customer Service Specialist
11.2022 - Current
Job overview
- Processed cash, credit and touchless transactions to fulfill customer orders.
- Increased customer satisfaction by providing timely and accurate change during transactions, ensuring a positive experience for all patrons.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
IHOP
Server
05.2021 - 08.2022
Job overview
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Upper Iowa UniversityFayette, IA
Bachelor Of Business Administration
12.2024
University Overview
Barton County Community CollegeGreat Bend, KS
Associate Of Science
07.2023
University Overview
Skills
- Customer service
- Cash handling
- Sales Training
- Product Promotion
- Multitasking Strengths
- Branch operations
- Cash handling proficiency
- Electronic funds transfer
- Customer needs assessment
- Wire transfers
- Document preparation
- Account openings
Timeline
Universal Banker
Sunflower Bank
05.2024 - Current
Customer Service Specialist
Tommy’s Express
11.2022 - Current
Server
IHOP
05.2021 - 08.2022
Upper Iowa University
Bachelor Of Business Administration
Barton County Community College
Associate Of Science
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