Braxton Ware
Charlotte,NC
Summary
Highly motivated and detail-oriented Economics and Psychology student with a strong background in customer service, leadership, and analytical skills. Proven ability to manage multiple responsibilities and deliver exceptional results. Seeking a finance and economics internship to leverage my education and work experience to contribute to a dynamic team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Behavior Health Associate
Carolina Dunes Behavioral Health
07.2024 - Current
- Provided direct care and support to patients with behavioral health issues, ensuring a safe and therapeutic environment
- Assisted in the implementation of treatment plans under the supervision of licensed clinicians
- Conducted patient observations and reported changes in behavior or condition to the clinical team
- Facilitated group therapy sessions and recreational activities to promote social interaction and emotional well-being
- Maintained accurate and timely documentation of patient progress and interactions.
Sales Generator
Driscoll Home Improvements
07.2024 - Current
- Generated leads and appointments for a small local home improvement business through door-to-door sales and cold calling
- Made 50 cold calls and Door to Door engagements per day
- Educated potential clients on the services offered and the benefits of home improvements
- Assisted in developing marketing strategies to increase customer engagement and sales
- Maintained a detailed record of client interactions and follow-ups, ensuring effective communication and customer satisfaction.
Golf Cart Attendant
Forsyth Country Club
03.2024 - Current
- Managed and maintained millions of dollars worth of golfing equipment
- Ensured members felt welcomed and valued
- Maintained and cleaned 70 golf carts to keep them in top condition throughout the golfing season
- Collaborated with team members to ensure smooth operations.
DoorDash Delivery Driver and Customer Service
DoorDash
01.2021 - Current
- Delivered food and groceries with a 4.9-star rating and a 96% order completion rate
- Worked with Dasher support to resolve order issues.
Student Athlete
NCAA Division I
08.2020 - Current
- Balanced academics and athletics, developing strong time management and resilience
- Dedicated 20-30 hours a week towards practice and competition fostered unwavering commitment resilience, and an unrequited value for hard work
- 2x NCAA East Region Qualifier 4x Conference USA Champion
Concierge
Element South Park
05.2023 - 08.2023
- Worked in a Building of about 500-700 residents
- Greeted residents and organized resident information, mail, and personal belongings
- Managed pool and recreation room and maintained a positive attitude.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Baker
Wheelz Pizza
05.2023 - 07.2023
- Prepared food and beverages, created pizzas from scratch, and assisted in facility maintenance, customer service, and cashier work.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Resident
Grindhaus Recording Studios
03.2023 - 07.2023
- Recorded and engineered musical compositions and assisted with promotion and marketing for song releases.
Cashier
Sheetz
09.2022 - 12.2022
- Prepared food and beverage items, handled transactions, and assisted with customer service.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Summer Camp Counselor
Jerry Long YMCA
04.2021 - 08.2021
- Led activities for huddles of around 15-30 children, demonstrating leadership and mentoring abilities
- While also ensuring the safety and security for each child.
Youth Mentor
North Hills Elementary School
01.2018 - 12.2020
- Mentored and tutored 3rd-5th graders in math and English, promoting good behavior.
Sound Board Technician
St. Paul United Methodist Church
01.2015 - 12.2020
- Operated camera and soundboard during church services.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized system performance thorough testing and analysis.
Cashier and Customer Service
Walmart Supercenter
03.2020 - 08.2020
- Managed transactions and customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Judge Assistant
Forsyth County Circuit Court
06.2019 - 09.2019
- Assisted Judge Denise Hartsfield with court cases, document filing, and meetings
- Contributed to the development of a cohesive courtroom team by actively participating in staff meetings, sharing ideas, and providing constructive feedback.
Education
Bachelor of Arts - Economics and Psychology
UNC Wilmington
Wilmington, NC12.2025
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Charlotte, NCHigh School Diploma -
West Forsyth High School
Clemmons, NC06.2020
Skills
- Leadership
- Time Management
- Customer Service
- Microsoft Excel and Word
- Analytical Thinking
- Communication Skills
- Organizational Skills
- Marketing and Promotion
- Team Collaboration
- Python
- HTML
- Sales
- R
- Pro-tools
- Mental Health Support
- Clinical Documentation
- Individual Counseling
- Behavioral assessment
Certification
- Driver's License (Valid until 01/2028)
- AED Certification
- CPR Certification
Additional Information
Feature on Miguel & Holly "Uncensored Podcast" on 06-05-24 "Losing our Idealism
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Behavior Health Associate
Carolina Dunes Behavioral Health
07.2024 - Current
Sales Generator
Driscoll Home Improvements
07.2024 - Current
Golf Cart Attendant
Forsyth Country Club
03.2024 - Current
Concierge
Element South Park
05.2023 - 08.2023
Baker
Wheelz Pizza
05.2023 - 07.2023
Resident
Grindhaus Recording Studios
03.2023 - 07.2023
Cashier
Sheetz
09.2022 - 12.2022
Summer Camp Counselor
Jerry Long YMCA
04.2021 - 08.2021
DoorDash Delivery Driver and Customer Service
DoorDash
01.2021 - Current
Student Athlete
NCAA Division I
08.2020 - Current
Cashier and Customer Service
Walmart Supercenter
03.2020 - 08.2020
Judge Assistant
Forsyth County Circuit Court
06.2019 - 09.2019
Youth Mentor
North Hills Elementary School
01.2018 - 12.2020
Sound Board Technician
St. Paul United Methodist Church
01.2015 - 12.2020
Bachelor of Arts - Economics and Psychology
UNC Wilmington
Bachelor of Science - Psychology
University of North Carolina At Charlotte
High School Diploma -
West Forsyth High School
- Driver's License (Valid until 01/2028)
- AED Certification
- CPR Certification
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