Brayan Betancourt
Oxnard,CA
Summary
Detail-oriented candidate pursuing a degree in Criminology & Criminal Justice, with hands-on experience in customer service and scheduling. Demonstrates problem-solving abilities and effective communication while assisting clients and coordinating services. Eager to contribute to practical learning opportunities in a criminal justice setting.
Overview
2
2
years of professional experience
Work History
Assistant
KJS Landscape & Tree Care
Oxnard, CA
02.2025 - Current
- Oversaw the organization of client service timelines and handled invoice management efficiently.
- Coordinated and released detailed schedules for staff to ensure operational continuity.
- Facilitated timely payroll processing by accurately recording employee hours and maintaining effective communication with payroll teams.
- Facilitated effective communication with customers by addressing questions and concerns promptly.
- Supported operational efficiency by managing scheduling of calls and meetings while addressing troubleshooting needs.
Retail Sales Associate
Metro by T-Mobile
Oxnard, CA
04.2024 - 08.2024
- Assisted customers in selecting mobile devices and plans, ensuring informed purchasing decisions.
- Processed transactions efficiently using point-of-sale systems, maintaining accurate cash handling practices.
- Maintained knowledge of product features and promotions to provide exceptional customer service support.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Help trouble shoot technology problems customer may be facing or assist with questions and needs of the customer concerning their technology
- Organized merchandise displays effectively to highlight promotions and attract customer attention.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Bachelor of Science - Criminology & Criminal Justice
California Lutheran University
Thousand Oaks, CA05.2028
Associate of Science - Biology
California Lutheran University
Thousand Oaks, CA05.2028
High School Diploma -
Hueneme High School
Oxnard, CA06.2024
Skills
- Fast learner
- Time management
- Computer skills
- Verbal and written communication
- Problem-solving
- File and record keeping
- Basic mathematics
- Schedule and calendar management
- Schedule coordination
- Customer service
- Teamwork
- Customer assistance
- Cash handling
Timeline
Assistant
KJS Landscape & Tree Care
02.2025 - Current
Retail Sales Associate
Metro by T-Mobile
04.2024 - 08.2024
Bachelor of Science - Criminology & Criminal Justice
California Lutheran University
Associate of Science - Biology
California Lutheran University
High School Diploma -
Hueneme High School