Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Youth Coordinator
Trinity Life Church
01.2023 - Current
Supervised activities and events for large groups.
Created safe and positive environment conducive to biblical learning and activities.
Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
Prepared, coordinated and distributed information about yearly schedule of activities and classes.
Trained and supervised religious education instructional staff.
Skilled at working independently and collaboratively in a team environment.
Analyzed revenue and program cost data to determine budget priorities.
Surgical Dental Assistant
Lakeland Periodontics
08.2021 - 12.2022
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Staged tray for procedures by arranging dental instruments and equipment.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
Participant Services Representative
MidAmerica Administrative & Retirement Solutions
12.2019 - 08.2021
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Administered health and retirement plans for the private sector.
Customer Service Sales Specialist
SYKES Lakeland
07.2018 - 12.2019
Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
Increased revenue with strategic upselling of products and services to existing customers.
Delivered superior customer service to retain existing customers and attract future customers.
Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
Kids Ministry Volunteer at Dayspring Church, Toledo Calvary Church, James River Church, New Life Church, Family Worship Center, Victory ChurchKids Ministry Volunteer at Dayspring Church, Toledo Calvary Church, James River Church, New Life Church, Family Worship Center, Victory Church