Brayan Garza
Houston,TX
Summary
Experienced and passionate hospitality professional with six years in high-volume, quality-focused coffee environments. TABC Certified and skilled in precision beverage crafting, flavor balance, and mixology. Proven ability to lead teams, manage full store operations (opening/closing, inventory), and deliver five-star customer service, including within fine dining settings. Dedicated to learn more about my craft and will never deny an opportunity for growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Barista
Veteran Brew Coffee Co.
04.2025 - Current
- Led launch of a new coffee shop operation and established daily operational standards for quality and speed.
- Enhanced customer satisfaction levels to 95% by implementing feedback-driven improvements.
- Developed and introduced seasonal drink recipes that drove measurable repeat visits.
- Supervised daily operations, ensuring quality standards in coffee preparation and customer service.
- Trained and mentored new baristas in beverage crafting techniques and customer engagement strategies.
Barista
Roast And Brew
01.2022 - 04.2025
- Oversaw daily opening and closing procedures to guarantee operational efficiency.
- Managed inventory organization and order placements to enhance service efficiency and minimize delays.
- Maintained cafe and workstation sanitation to meet health standards and enhance customer trust.
- Delivered friendly service that increased customer return visits and strengthened loyalty.
- Trained new baristas on beverage preparation and customer service standards.
- Managed inventory levels, ensuring fresh supplies for daily operations.
Barista
Starbucks
01.2019 - 01.2022
- Prepared high-volume espresso and drip beverages while maintaining consistent beverage quality under peak traffic.
- Led scheduled deep-clean procedures for equipment and back areas to meet corporate sanitation standards.
- Learned very basic coffee shop tasks, such as making coffee, POS, and deep cleaning.
- Resolved equipment and sanitation issues quickly to maintain continuous service and satisfactory health inspections.
Skills
- Menu development
- Barista training
- Promotional events
- Latte artistry
- Espresso machine operations
- Coffee and tea expertise
- Opening and closing duties
- Inventory management
Languages
English
Spanish
Certification
- TABC Certification
- Texas Food Managers Certification
Timeline
Lead Barista
Veteran Brew Coffee Co.
04.2025 - Current
Barista
Roast And Brew
01.2022 - 04.2025
Barista
Starbucks
01.2019 - 01.2022