Respond to alarms, incidents, and emergencies in a timely manner.
Use of a 20-camera surveillance system to verify IDs, control building access, and record events to assist with reports, if necessary.
Filling out incident reports, if necessary, in an effort to prevent said incidents from occurring again.
Reviewed employee credentials to authorize entry onto the premises.
Addressed problems quickly and reported clear information while working under minimal supervision.
Medical Biller
Tiny Tots Dental
Pomona, CA
05.2022 - Current
Performing insurance verification, pre-certification, and pre-authorization when dealing with new and returning patients.
Use of Dexis to assist in daily claims, and submission of all x-rays, charts, and documentation requested from insurance companies through DentalXchange.
Resolve claim denials with insurance, and resubmit as appropriate, including any requested information.
Managed all payments processing, invoicing and collections tasks.
Dispatcher
Lexmar Distribution
07.2019 - 08.2021
Route planning and optimization by assigning routes to drivers based on factors like delivery location, schedules, and efficiency.
Maintaining clear communication with both truck drivers and clients to address concerns, provide updates, and coordinate pick-up and delivery details.
Addressing potential transport issues by monitoring shipment progress to identify delays and take necessary action.