Brayan Vasques Cruz
Houston,TX
Summary
Proven hospitality professional with a track record of enhancing guest experiences at Pappadeaux's Seafood Kitchen. Excelled in multitasking and exceptional customer service, significantly improving service efficiency. Skilled in cash handling and fostering a welcoming atmosphere, demonstrating a strong work ethic and hospitality service expertise.
Experienced with inventory organization, using effective restocking techniques to maintain optimal stock levels. Utilizes strong attention to detail to ensure accuracy and efficiency. Track record of contributing to well-organized and smoothly running store environment.
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Driver
Chic-Fil-A
06.2025 - Current
- Delivered packages efficiently, ensuring timely arrival at destinations.
- Managed route optimization to reduce delivery times and fuel consumption.
- Maintained accurate records of deliveries and inventory using electronic systems.
- Trained new drivers on safety protocols and operational procedures.
- Organized inventory layout to enhance accessibility and improve restocking efficiency.
- Collaborated with team members to optimize product placement and reduce retrieval time.
Server
Pappadeaux's Seafood Kitchen
05.2020 - 05.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Dishwasher
Pappadeaux's Seafood Kitchen
03.2019 - 03.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Busser
Pappadeaux's Seafood Kitchen
05.2018 - 03.2019
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Bachelor of Arts - Hospitality Management
The University of Texas Rio Grande Valley
Edinburg, TX12-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Merchandising techniques
- Warehouse safety
- Loading and unloading
- Packaging and labeling
- Lifting techniques
- Flexible schedule
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
Languages
Spanish
Native or Bilingual
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Delivery Driver
Chic-Fil-A
06.2025 - Current
Server
Pappadeaux's Seafood Kitchen
05.2020 - 05.2025
Dishwasher
Pappadeaux's Seafood Kitchen
03.2019 - 03.2020
Busser
Pappadeaux's Seafood Kitchen
05.2018 - 03.2019
Bachelor of Arts - Hospitality Management
The University of Texas Rio Grande Valley