Brayaunna Allen
St. Cloud,FL
Summary
Reliable and upbeat Beauty Enthusiast successful at promoting client loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Well-versed in product merchandising, consultation services, and providing excellent customer service. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Beauty Ambassador
Neiman Marcus
04.2022 - Current
- Identify client needs and recommended products based on preferences and personal recommendations.
- Process product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Offer personal shopper assistance with selecting merchandise over entire store.
- Build and maintain client relationships through communication on provided work phone.
Retail Advisor
Aveda Institute
06.2021 - 01.2022
- Used product knowledge and sales abilities to drive substantial sales increases in hair and skin products.
- Worked to meet or exceed targeted goals for Aveda Plus enrollments and weekly sales goals, in addition to fundraising initiatives such as (BCRF, Earth Month, etc.)
- Provided exceptional services and pleasant shopping experiences to retail customers, and offering wellness rituals to each guest.
- Scheduled all appointments for guests and managing all responsibilities pertaining to the books for student and guest affairs.
- Handled all incoming and outgoing calls.
Dior Beauty Advisor
Macy's
03.2019 - 03.2020
- Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup techniques.
- Upsold additional products and services to increase sales numbers.
- Conducted consultations to understand client's desired outcome and assessed skin type and skin concerns.
Beauty Advisor
Dillard's
02.2018 - 12.2018
- Worked over multiple brands including (Stila, Smashbox, Anastasia Beverly Hills, Glamglow, Dermablend, Nyx, Philosophy, etc.)
- Recommended appropriate products to meet customers' individual needs.
- Arranged merchandise to present visually appealing displays that drive sales.
- Demonstrated application techniques to achieve desired looks.
Esteé Lauder Beauty Advisor
Macy's
04.2017 - 01.2018
- Maintained clientele by regularly following up with clients, handling product replenishment, and updating about future events.
- Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
- Professionally applied makeup to clients for outings, proms, weddings, and other special occasions and events.
Education
Associate of Arts - Esthetics
Hollywood Institute of Beauty Careers
Casselberry, FL12.2020
Skills
- Makeup Application
- Skin Analysis
- Product Knowledge
- Product Demonstrations
- Upselling
- Building Client Relationships and Loyalty
- Sales Expertise
Certification
- Licensed Esthetician, Hollywood Institute of Beauty Careers, 2021-2022
- Dermalogica Certified, Dermalogica Partnership School, 2021-2022
Timeline
Beauty Ambassador
Neiman Marcus
04.2022 - Current
Retail Advisor
Aveda Institute
06.2021 - 01.2022
Dior Beauty Advisor
Macy's
03.2019 - 03.2020
Beauty Advisor
Dillard's
02.2018 - 12.2018
Esteé Lauder Beauty Advisor
Macy's
04.2017 - 01.2018
Associate of Arts - Esthetics
Hollywood Institute of Beauty Careers