Brayden Downum
Elm Springs ,AR
Summary
Recent college graduate that likes to talk to people. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
5
5
years of professional experience
Work History
Teller II
UARK Federal Credit Union
02.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Have experience with opening accounts
- Have good understanding of OFAC,BSA, and all other mandatory US regulations regarding banking
Teller I
Centennial Bank
08.2023 - 02.2024
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Delivered exceptional service to customers in person or over telephone.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
- Proficient with Bankway software
- Received and counted daily inventories of cash, drafts and checks.
- Performed special services for customers, ordering bank cards and checks.
- Verified customers' identification to ensure compliance with laws and regulations.
Retail Sales Associate
Bomgaars
03.2023 - 07.2024
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered phone calls to assist customers with questions and orders.
- Greeted customers and answered any questions they had about the store's products and services.
- Discounted purchases by scanning and redeeming coupons.
- Stocked shelves with merchandise when needed.
Duluth Sales Associate
Duluth Trading
05.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Worked as Cashier
- Sanitation duties after hours
- Monitored company inventory to keep stock levels and databases updated
- Adhered to social distancing protocols and wore mask or face shield
- Maintained excellent attendance record, consistently arriving to work on time
- Worked flexible hours across night, weekend and holiday shifts
- Received and processed stock into inventory management system
- Actively listened to customers' requests, confirming full understanding before addressing concerns
Malco Theater Associate
Malco Theaters
05.2019 - 08.2019
- Greeted customers with smile and provided friendly, knowledgeable service.
- Sold admission, processed payments and issued tickets.
- Assisted patrons with seating by giving directions and lighting paths.
- Provided information about current and future events at facility.
- Conducted janitorial duties after movies
- Sold Concessions
- Carried out day-to-day duties accurately and efficiently
Education
Bachelor of Arts - History
Arkansas Tech University
Russellville, AR12.2022
Bachelor of Arts - Geography And Anthropology
Arkansas Tech University
Russellville, AR12.2022
Associate Of Applied Arts - General Studies
Arkansas Tech University
Russellville, AR05.2022
High School Diploma -
Don Tyson School of Innovation
05.2019
Skills
- Policy and Procedure Adherence
- Dispute Mediation
- Verbal and Written Communication
- Product Recommendations
- Stockroom Upkeep
- Time Management
- Cash Handling
- Sales Expertise
- Teamwork and Collaboration
- Sales Principles
- Drawer Balancing
- Account Updating
- Fraud Detection
- Approachable
- Strong Work Ethic
- Stress Tolerance
Timeline
Teller II
UARK Federal Credit Union
02.2024 - Current
Teller I
Centennial Bank
08.2023 - 02.2024
Retail Sales Associate
Bomgaars
03.2023 - 07.2024
Duluth Sales Associate
Duluth Trading
05.2021 - 08.2021
Malco Theater Associate
Malco Theaters
05.2019 - 08.2019
Bachelor of Arts - History
Arkansas Tech University
Bachelor of Arts - Geography And Anthropology
Arkansas Tech University
Associate Of Applied Arts - General Studies
Arkansas Tech University
High School Diploma -
Don Tyson School of Innovation
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