Elvia Garza
Kingsville,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Teller II
Rally Credit Union
Kingsville , TX
03.2024 - Current
- Ensure accurate cash handling and transactional services including deposits, withdrawals, loan payments, and check cashing.
- Maintain precise records and balance cash drawer daily; research and resolve discrepancies promptly.
- Provide account services such as wire transfers, address changes, and cash advances.
- Promote and cross-sell credit union products (debit/credit cards, electronic services) by identifying member needs
- Deliver exceptional member service by greeting customers professionally and processing transactions efficiently.
Kitchen Manager
Blue Ribbon Deli
Kingsville, TX
09.2010 - 06.2021
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Business Owner/Operator
Tangles & Tan Salon
Kingsville, Texas
10.2000 - 08.2003
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Completed inventory counts and ordered merchandise.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Monitored staff performance, providing final-say assessment over inquiries.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
- Oversaw business budget planning and administration, accounting functions, purchasing and weekly payroll to handle financial needs.
- Oversaw business budget planning and administration, accounting functions, purchasing and weekly payroll to handle financial needs.
- Provided financial management through preparation of bank deposits and settlement of sales and transaction reports.
Education
High School Diploma -
H. M. King High School
Kingsville, TXNo Degree - Biology
Texas A&M University - Kingsville
Kingsville, TXSkills
- Cash handling & drawer balancing
- Transaction accuracy
- Check verification & fraud prevention
- Wire transfers & cash advances
- Knowledge of teller operations and credit union policy
- Account maintenance & data entry
- Use of financial equipment (currency counter, cash dispenser, cash advance terminal ,ATM/ITM systems)
- Cross-selling financial products
- Handling sensitive/confidential member information
- Team collaboration
- Ability to follow written and verbal instructions
- Professionalism and composure in fast paced environments
- Inspection and Observation
- Kitchen Management
- Monitoring Food Preparation
- Inventory Management
- Safe Food Handling
- Food Safety and Sanitation
- Kitchen Equipment Operation
- Staff Supervision
- Multitasking and Organization
- Health Code Compliance
- Customer Service
- Payroll Administration
- Microsoft Word
Timeline
Teller II
Rally Credit Union
03.2024 - Current
Kitchen Manager
Blue Ribbon Deli
09.2010 - 06.2021
Business Owner/Operator
Tangles & Tan Salon
10.2000 - 08.2003
High School Diploma -
H. M. King High School
No Degree - Biology
Texas A&M University - Kingsville