Brayden Dupaix
Herriman,UT
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Financial Customer Service Representative
UFirst Federal Credit Union
01.2023 - Current
- Mentored junior team members on best practices in customer service delivery within the finance industry.
- Maintained strict confidentiality when handling sensitive client data, adhering to regulatory requirements and company policies at all times.
- Provided comprehensive support during account opening processes, ensuring a seamless transition for new customers joining the bank.
- Enhanced customer satisfaction by promptly addressing financial inquiries and resolving issues.
Personal Shopper
Walmart
01.2022 - 01.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Athletic Assistant
University Of Utah
12.2021 - 01.2023
- Assisted with game day preparations including field setup, equipment management, and pre-game warmups.
- Increased athlete safety by consistently monitoring equipment conditions and promptly addressing any issues identified.
- Managed inventory of athletic supplies, ensuring adequate stock levels for each season and reducing unnecessary expenses.
- Kept athletic and games equipment and facilities organized and maintained.
Service Missionary
Church Of Jesus Christ Of Latter Day Saints
04.2018 - 03.2020
- Collaborated with local leaders to address pressing concerns within the community, facilitating positive change through targeted interventions.
- Conducted training sessions for new missionaries, ensuring they had the tools necessary to succeed in their roles.
- Provided mentorship to fellow missionaries, guiding them in their spiritual journey and personal development.
- Improved team collaboration through regular meetings, sharing of best practices, and mutual support.
Education
Bachelor of Science - Finance
Purdue University Global
West Lafayette, IN06.2024
Skills
- Computer Skills
- Organization
- Documentation
- Compliance Awareness
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Decision-Making
- Task Prioritization
- Self Motivation
- Professionalism
- Adaptability
Timeline
Financial Customer Service Representative
UFirst Federal Credit Union
01.2023 - Current
Personal Shopper
Walmart
01.2022 - 01.2023
Athletic Assistant
University Of Utah
12.2021 - 01.2023
Service Missionary
Church Of Jesus Christ Of Latter Day Saints
04.2018 - 03.2020
Bachelor of Science - Finance
Purdue University Global
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