Brayden Hearn
Phenix City
Summary
Dynamic and results-driven professional with extensive experience at Taco Bell and Wal-Mart Distribution Center. Proven expertise in forklift operations and customer service, consistently enhancing productivity and ensuring safety compliance. Recognized for effective teamwork and complex problem-solving, contributing to streamlined operations and improved customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
Taco Bell
06.2023 - 11.2023
- Maintained cleanliness and organization of dining and kitchen areas to ensure health standards compliance.
- Provided excellent customer service by promptly addressing guest inquiries and concerns.
- Operated point-of-sale system efficiently, processing customer transactions accurately.
- Contributed to menu knowledge, enhancing guests' dining experience through informed recommendations.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
Restaurant Shift Leader
Taco Bell
11.2023 - 06.2025
- Trained and mentored staff on best practices for food safety and customer engagement.
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Managed inventory levels, ensuring compliance with health regulations and minimizing waste.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Ensured timely food delivery by coordinating with kitchen staff, expediting orders when necessary.
- Cleaned and organized kitchen, dining and service areas.
- Trained and mentored new staff on operational procedures and customer service standards.
- Implemented inventory management practices to reduce waste and maintain stock levels.
Order Filler
Wal-Mart Distribution Center
01.2024 - 02.2025
- Operated pallet jacks and forklifts to efficiently transport products within distribution center.
- Picked and packed orders accurately to ensure timely shipments to retail locations.
- Collaborated with team members to streamline order fulfillment processes, enhancing productivity.
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
- Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
Forklift Operator
Wal-Mart Distribution Center
02.2025 - Current
- Operating forklifts safely to move materials within warehouse environment.
- Conducting routine inspections to ensure equipment functionality and safety compliance.
- Assisting in loading and unloading trucks, maintaining efficient workflow.
- Following all safety protocols to minimize accidents and injuries in workplace.
- Collaborate with team members to achieve timely completion of tasks.
- Safely loading and unloading trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Learned proper handling techniques for various types of materials and products.
- Supporting inventory counts and documentation efforts to ensure accuracy in records.
- Keeping warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Education
GED
Smiths Station High School
Smiths Station, ALSkills
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Warehouse operations
- Warehouse safety
- Material handling
- Teamwork and collaboration
- Safety awareness
- Order picking and processing
- Customer service
- Complex problem-solving
Certification
Forklift Operator
Pallet Jack Operator
ServSafe Certification
Timeline
Forklift Operator
Wal-Mart Distribution Center
02.2025 - Current
Order Filler
Wal-Mart Distribution Center
01.2024 - 02.2025
Restaurant Shift Leader
Taco Bell
11.2023 - 06.2025
Restaurant Team Member
Taco Bell
06.2023 - 11.2023
GED
Smiths Station High School