Ty Slaven
Alliance,OH
Summary
Professional with extensive experience in retail operations, focusing on customer assistance and inventory management. Demonstrated ability to enhance customer satisfaction through effective communication and product knowledge, while maintaining store standards and promoting merchandise visibility. Trained new team members on operational procedures, contributing to improved service quality and team efficiency. Proven track record of implementing safety protocols and maintaining a clean work environment, ensuring compliance with operational guidelines.
Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Efficient Forklift Operator known for high productivity and ability to complete tasks efficiently. Possess specialized skills in inventory management, safety compliance, and equipment maintenance. Excel in time management, teamwork, and adaptability, ensuring smooth workflow and safe operations in fast-paced environments.
Overview
9
9
years of professional experience
2023
2023
years of post-secondary education
Work History
Team Member
Tractor Supply
Alliance, Ohio
03.2022 - 02.2026
- Assisted customers in locating products, ensuring a positive shopping experience and fostering customer loyalty.
- Stocked shelves and organized merchandise displays, maintaining store standards and enhancing product visibility.
- Operated cash register and processed transactions accurately, contributing to efficient store operations and customer satisfaction.
- Collaborated with team members to execute promotional displays, increasing product awareness and driving sales.
- Trained new team members on store procedures and product knowledge, improving team efficiency and service quality.
- Implemented safety protocols in daily tasks, promoting a safe shopping environment for customers and staff.
- Developed strong relationships with regular customers, enhancing community ties and increasing repeat business.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Trained new team members using approved training materials and information.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Trained staff members to perform work activities and use computer applications.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated forklifts safely to transport materials within the warehouse, ensuring timely deliveries and efficient workflow.
- Collaborated with team members to accurately load and unload shipments, maintaining inventory accuracy and organization.
- Implemented safety protocols for forklift operation, reducing incidents and promoting a safe working environment for all staff.
- Managed high-volume incoming calls, ensuring prompt and accurate customer service to enhance satisfaction and loyalty.
- Trained new team members on call procedures and customer service techniques, fostering a knowledgeable and effective workforce.
Team Member
Little Caesars
Alliance, Ohio
02.2017 - 02.2022
- Assisted customers in locating products, ensuring a positive shopping experience and fostering customer loyalty.
- Stocked shelves and organized merchandise displays, maintaining store standards and enhancing product visibility.
- Trained new team members on store procedures and product knowledge, improving team efficiency and service quality.
- Developed strong relationships with regular customers, enhancing community ties and increasing repeat business.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Upheld high standards of productivity and quality in operations.
- Collaborated with team members to achieve daily goals.
Education
Alliance City School District
Alliance, OHSkills
- Customer assistance
- Product knowledge
- Cash handling
- Inventory management
- Team collaboration
- Forklift operation
- Training and onboarding
- Sales promotion
- Stock organization
- Merchandise display
- Cleanliness maintenance
- Communication skills
- Transaction processing
- Retail operations
- Call management
- Performance improvement
- Customer loyalty
- Money handling
- Sales support
- Customer service
- Lift [number] pounds
- Sales and marketing
- Problem-solving
- POS systems
- Training and mentoring
- Team building
- Willingness to learn
- Merchandising displays
- Cash register operation
- Staff training
- High-volume call management
- Certified forklift operator
- Forklift operator certification
- General laborer
- General construction
Languages
English
Limited
References
References available upon request.
Timeline
Team Member
Tractor Supply
03.2022 - 02.2026
Team Member
Little Caesars
02.2017 - 02.2022
Alliance City School District