Brayden Jones
Woodstock,GA
Summary
Professional with strong background in membership services, adapt at improving member experiences through communication and problem solving. Excels in team work and consistently adapts to what is faced. As well as being skilled in customer service.
Overview
2
2
years of professional experience
Work History
Member Assistant
Sams Club
10.2023 - Current
- Developed strong relationships with fellow team members, fostering a collaborative work environment that prioritized excellent member care.
- Served as a key point of contact between members and staff, facilitating open communication channels for constructive feedback resolution.
- Enhanced member satisfaction by providing exceptional customer service and promptly addressing concerns.
- Maintained accurate member records by diligently updating contact information and account details as needed.\
- Contributed to a welcoming environment for all members by maintaining clean facilities and well-stocked amenities at all times.
Online Grocery Pickup
Walmart
11.2022 - 05.2023
- Elevated customer happiness by ensuring accuracy and efficiency in fulfilling grocery purchases.
- Placed completed orders in labeled, temperature appropriate storage upon customer pick up.
- Tracked substitutions and informed customers of changes.
- Reviews orders prior to pick up for accuracy and purchase by dates.
Education
High School Diploma -
Etowah High School
Woodstock, GA05-2024
Skills
- Professionalism and courtesy
- Teamwork
- Customer service
- Problem-solving skills
- Time management
- Multitasking Abilities
- Excellent communication
- Calm under pressure
- Phone etiquette
- Self motivation
Languages
English
Timeline
Member Assistant
Sams Club
10.2023 - Current
Online Grocery Pickup
Walmart
11.2022 - 05.2023
High School Diploma -
Etowah High School
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