Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Brayden Kelley

San Antonio,TX

Summary

Personable and reliable individual with a positive and upbeat attitude. Extensive knowledge of golf course operations and management, adept at efficiently handling equipment maintenance and customer service tasks. Commitment to enhancing guest experiences and ensuring smooth daily operations of the golf course. Strong sense of organization and dependability, successfully managing multiple priorities while maintaining a positive outlook. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Outside Services

Club At Sonterra
08.2023 - Current
  • Enhanced customer satisfaction by providing timely and efficient services to golf course patrons.
  • Assisted in coordinating golf tournaments, ensuring seamless event execution and participant satisfaction.
  • Provided exceptional customer service through friendly interactions and active listening to address guest needs effectively.
  • Maintained open communication with pro shop staff to address any concerns or special requests from guests promptly.
  • Managed the driving range area, maintaining cleanliness and an adequate supply of practice balls for guests.
  • Trained new staff on best practices for customer service, resulting in improved team performance.
  • Collaborated with team members to maintain a clean, organized, and welcoming golf course environment.

PetSuites Pro

PetSuites
07.2024 - 08.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.

Education

MBA -

The University of Texas At San Antonio
San Antonio, TX

Business Management - Business

Angelo State University
San Angelo, TX
12-2024

High School Diploma -

Texas Virtual Academy At Hallsville
Hallsville, TX
05-2024

Skills

  • Initiative and self-motivation
  • Proficient in Cash Transactions
  • Strong teamwork
  • Sales and upselling
  • Professionalism and work ethic
  • Technical aptitude
  • Problem Resolution
  • Customer service
  • Flexible and adaptable
  • Computer Skills
  • Decision Making
  • Dependable and responsible
  • Video editing capabilities
  • Proficient in Web Development

Certification

  • Texas Driver's License
  • Microsoft Word, Powerpoint, and Excel

Languages

English
Full Professional
Spanish
Limited

Timeline

PetSuites Pro

PetSuites
07.2024 - 08.2024

Outside Services

Club At Sonterra
08.2023 - Current

MBA -

The University of Texas At San Antonio

Business Management - Business

Angelo State University

High School Diploma -

Texas Virtual Academy At Hallsville

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Brayden Kelley