Scott Bovard
Denver,CO
Summary
At Green Valley Ranch Golf Course, I enhanced service efficiency and guest satisfaction by streamlining operations and providing exceptional customer service. Leveraging strong teamwork and excellent communication, I improved the guest experience and supported quality control, demonstrating professionalism and a proactive approach to maintenance and customer inquiries.
Overview
1
1
year of professional experience
Work History
Outside Services
Green Valley Ranch Golf Course
05.2023 - Current
- Streamlined outside service operations for increased efficiency and improved guest experience.
- Delivered accurate information about club amenities, facilities, events, and promotions to players.
- Provided exceptional customer service through friendly interactions and active listening to address guest needs effectively.
- Maintained open communication with pro shop staff to address any concerns or special requests from guests promptly.
- Conducted routine maintenance of golf carts, contributing to a reliable fleet for guest use.
- Supported pro shop operations by assisting customers with merchandise inquiries and purchases.
- Partnered with grounds crew to ensure optimal playing conditions were maintained throughout the day for guest satisfaction.
Education
Bachelor of Science - Business Management
St John Fisher University
Rochester, NY05.2027
Skills
- Strong teamwork
- Professionalism and Work Ethic
- Safety awareness
- Initiative and Self-Motivation
- Excellent Communication
- Quality Control
Timeline
Outside Services
Green Valley Ranch Golf Course
05.2023 - Current
Bachelor of Science - Business Management
St John Fisher University
Similar Profiles
Leah HollidayLeah Holliday
Waitress/Bartender at Green Valley Ranch Golf CourseWaitress/Bartender at Green Valley Ranch Golf Course
Bruce CooperBruce Cooper
Outside Services at Green Valley Ranch Golf ClubOutside Services at Green Valley Ranch Golf Club
Jacob StauberJacob Stauber
Golf Course Assistant at Dove Valley Ranch Golf CourseGolf Course Assistant at Dove Valley Ranch Golf Course