Brayden Pohlman
Egg Harbor Township,NJ
Summary
Committed graduate student and dedicated student athlete pursuing a Master\'s Degree in Business Administration. Seeking internship/job opportunity to enhance skills and acquire valuable experience. Eager to contribute to a dynamic organization and make a meaningful impact. Experienced in overseeing center operations and ensuring efficient workflow management, utilizing strategic planning to enhance service delivery and team productivity. Demonstrates track record of fostering collaborative environment and maintaining high operational standards.
Overview
5
5
years of professional experience
Work History
Fitness Center Operations Manager Intern
Golden Nugget Atlantic City Hotel, Casino & Marina
05.2024 - 08.2024
- Oversaw operations of the spa and fitness center
- Developed and executed a market campaign that increased fitness class participation by 20%, enhancing revenue and client retention
- Coordinated staffing schedules, balancing employee needs and business demands to maintain optimal coverage during peak hours.
- Increased customer satisfaction rates through consistent monitoring of service quality and addressing concerns promptly.
- Developed innovative strategies aimed at increasing revenue generation within the center''s various departments or services offered.
Strength and Conditioning Intern
Kutztown University
01.2024 - 04.2024
- Optimized weight room scheduling for 8+ athletic teams, reducing conflicts and improving training efficiency.
- Collaborated with coaching staff to develop sport-specific training regimens for optimal results.
- Guided proper exercise technique and form, reducing injury risk and promoting safety.
- Assisted in the maintenance and organization of facility equipment, ensuring a clean and safe workout space for all users.
- Completed lessons created by the Head Strength and Conditioning Coach to further knowledge in exercise science
- Contributed to a positive training environment by fostering strong relationships with athletes and coaching staff.
Deck Hand
Golden Nugget Casino & Marina
06.2022 - 08.2023
- Provided excellent customer service to all marina guests by greeting boaters, giving information about the facilities and amenities, addressing concerns, and ensuring a positive experience
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Managed the flow of boats entering and exiting the dock in a fast-paced environment
Head Lifeguard
Atlantic City Beach Patrol
06.2019 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
Education
Bachelor of Science - Sports Management, Coaching and Fitness Administration
Kutztown University
Kutztown, PA05.2024
Skills
- Operations management
- Customer service
- Team management
- Teamwork
- Communication
- Coachability
- Multitasking and organization
- Client relationships
Community Service
- Foodbank of NJ Mobile Pantry, Egg Harbor City, NJ, 2022, 2023
- Relay for Life Team Leader, Linwood, NJ, 2018, 2020
- Unified Sports Volunteer, Mainland Regional High School, 2018, 2020
Campus Involvement
- Kutztown University Varsity Football Team, Fall 2020, Present
- KU Leadership Counsel, Fall 2023, Present
- Four-time Scholar-Athlete Award, 2020, Present
- National College Athlete Honor Society, Spring 2024
Timeline
Fitness Center Operations Manager Intern
Golden Nugget Atlantic City Hotel, Casino & Marina
05.2024 - 08.2024
Strength and Conditioning Intern
Kutztown University
01.2024 - 04.2024
Deck Hand
Golden Nugget Casino & Marina
06.2022 - 08.2023
Head Lifeguard
Atlantic City Beach Patrol
06.2019 - 08.2021
Bachelor of Science - Sports Management, Coaching and Fitness Administration
Kutztown University
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