Brayden Steele
Spring Grove,Pennsylvania
Summary
Dynamic Loss Prevention Officer with expertise in theft prevention and incident reporting at St. Mortiz Security. Proven ability to enhance asset protection through effective CCTV monitoring and crisis management. Recognized for building strong relationships with staff and customers, fostering a secure environment while minimizing security breaches.
Overview
10
10
years of professional experience
Work History
Loss Prevention Officer
St. Mortiz Security
Spring Grove, PA
08.2024 - Current
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
Distribution Associate
Ollie's Distribution Center
York, PA
04.2023 - 07.2024
- Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
- Received loads, checked merchandise and tagged with warehouse IDs.
- Facilitated cross-training initiatives within the distribution center team to promote flexibility, adaptability, and enhanced skill sets among staff members.
- Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.
Cashier
Dollar General Store
Hanover, PA
11.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Valet
Parking Corporation of America
Savannah, GA
09.2020 - 04.2022
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Answered guest's questions about property amenities and services.
- Provided punctual, polite valet services to uphold professional standards.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Located and retrieved vehicles quickly to minimize customer wait times.
Pest Control Technician
Home Paramount
Hanover, PA
11.2018 - 03.2020
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
- Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
Dishwasher
Longhorn Steakhouse
Hanover, PA
05.2017 - 10.2018
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
3rd Shift Closer
Wendy's
Hanover, PA
04.2016 - 05.2017
- Analyzed sales data regularly to identify trends and areas for improvement in operations or marketing efforts.
- Collaborated with management to develop more efficient scheduling strategies for better staff coverage during peak hours.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across shifts.
- Participated in regular meetings with management to provide feedback on store performance, employee concerns, and potential areas for growth or improvement.
- Ensured a clean and organized workspace for the next shift by meticulously following sanitation guidelines.
Sandwich Artist
SUBWAY®Restaurants
Hanover, PA
02.2016 - 04.2016
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Front End Associate
Giant Food Stores
Hanover, PA
08.2015 - 02.2016
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Answered questions about store policies and addressed customer concerns.
- Gathered shopping baskets and carts and relocated to designated areas.
Education
High School Diploma - Computer Science
South Western School District
Hanover, PA06.2015
Skills
- Theft prevention
- CCTV monitoring
- Incident reporting
- Investigations
- First aid training
- Asset protection
- Crisis situations
Timeline
Loss Prevention Officer
St. Mortiz Security
08.2024 - Current
Distribution Associate
Ollie's Distribution Center
04.2023 - 07.2024
Cashier
Dollar General Store
11.2022 - 03.2023
Valet
Parking Corporation of America
09.2020 - 04.2022
Pest Control Technician
Home Paramount
11.2018 - 03.2020
Dishwasher
Longhorn Steakhouse
05.2017 - 10.2018
3rd Shift Closer
Wendy's
04.2016 - 05.2017
Sandwich Artist
SUBWAY®Restaurants
02.2016 - 04.2016
Front End Associate
Giant Food Stores
08.2015 - 02.2016
High School Diploma - Computer Science
South Western School District