Brayden Thornton

DHL is an international shipping company. I work in the sales department. I call businesses and tell them about our company and what we stand for and open shipping accounts with DHL for them.

• Improved communication with customers through consistent updates regarding their shipping accounts.
• Balanced competing priorities while maintaining focus on delivering high-quality results for each individual order.

I worked as a cashier and over time worked every position in the restaurant and was eventually made manager until I moved to Rexburg this year.

• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Managed and motivated employees to be productive and engaged in work.
• Improved marketing to attract new customers and promote business.
• Accomplished multiple tasks within established timeframes.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.