Brayden White
Anniston,AL
Summary
Versatile retail sales professional with a solid foundation in the hospitality industry as a server and host. Proven ability to excel in customer-focused roles, driving sales through effective communication and services. Adept at navigating diverse tasks and maintaining a positive, adaptable approach in dynamic work environments.
Overview
3
3
years of professional experience
Work History
Retail Salesperson
Dick's Sporting Goods, Inc
10.2022 - Current
- Boosted customer satisfaction by providing personalized recommendations and assistance with product selections.
- Exceeded sales targets through exceptional product knowledge and strong customer engagement techniques.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Minimized loss by diligently monitoring inventory levels and promptly addressing discrepancies.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Collaborated with team members to achieve daily sales goals and deliver exceptional customer service experiences.
- Participated in ongoing training programs to continually improve product knowledge, selling skills, and industry awareness.
- Resolved customer issues promptly, professionally, and diplomatically to maintain positive brand reputation.
Host
Chick-fil-A
08.2022 - 11.2022
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Host/Server
Mellow Mushroom Pizza Bakers
07.2021 - 01.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
White Plains High School
Anniston, AL05.2024
Skills
- Sales Presentations
- Customer Care
- Microsoft Applications Proficiency
- Cash Handling
- Reliability
- Problem Solving
- Organizational Skills
- Multitasking
- Table Bussing
- Guest Engagement
- Sales Expertise
- Strong Work Ethic
Affiliations
- Exercising
- Reading
- Participate in community activities
- Participate in school activities
Timeline
Retail Salesperson
Dick's Sporting Goods, Inc
10.2022 - Current
Host
Chick-fil-A
08.2022 - 11.2022
Host/Server
Mellow Mushroom Pizza Bakers
07.2021 - 01.2022
High School Diploma -
White Plains High School
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