BRAYLEN CARVAJAL
Elmwood Park,IL
Summary
Friendly, approachable, and customer-focused, with a talent for creating positive guest experiences. Knowledge of effective communication strategies and problem-solving. Dedicated to enhancing guest satisfaction and contributing to a welcoming environment. Ability to resonate with Guest concerns. Staying focused in the busiest time of year.
Overview
2
2
years of professional experience
Work History
Guest Advocate
Target
Norridge, IL
11.2023 - 02.2026
- Assisting guests and ensuring a great checkout experience. Greeting all guests and helping return any items. Taking out orders for those who decide to utilize the 'Order Pickup.'
- Maintained cleanliness and organization of sales floor to ensure a welcoming environment.
- Cross-trained throughout the entire store.
- Able to captain the front end in the case that a team leader couldn't show up.
- Always looking for side tasks to help maintain a presentable front.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Utilizing computers in order to reprint receipts.
- Troubleshooting when monitors malfunction.
Education
Bachelor of Science - Computer Science
Dominican University
River Forest, IL05-2028
High School -
Elmwood Park High School
Elmwood Park, ILSkills
- Always communicating
- Having strong empathy
- Helping with Customer service
- Computer skills
- Able to accommodate to a guest's needs
- Always resolving issues
- Using teamwork and collaboration
- Order and refund processing
Timeline
Guest Advocate
Target
11.2023 - 02.2026
Bachelor of Science - Computer Science
Dominican University
High School -
Elmwood Park High School
Relevant Coursework (As of 2025)
- CPSC 155
- AP Computer Science Principles
- CPSC 165
- CIS 120
- Web Design