Summary
Overview
Work History
Education
Skills
Get to Know Me
Affiliations
Accomplishments
Timeline
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Braylon Santos

Haverhill,MA

Summary

Focused professional with superior skills in fulfillment, communication and time management. Proud professional experienced in working in solitary role or as part of busy team. Punctual with terrific work ethic. Efficient and reliable with hands-on experience in packaging operations across various industries. Skilled in operating packaging machinery, manual packing, and maintaining workplace safety standards. Demonstrates strong organizational skills and the ability to work effectively under pressure. Contributed to improving packaging speed and reducing material waste in previous roles, enhancing overall productivity.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Grocery Bagger

Market Basket
Haverhill, MA
09.2023 - Current
  • Organized bags in shopping carts to facilitate efficient transport from store to vehicle.
  • Provided assistance with grocery bagging duties, enhancing customer experience.
  • Addressed customer inquiries regarding products and services, delivering exceptional service.
  • Retrieved carts from returns and parking lot to maintain cleanliness and accessibility.

Restaurant Busser

Bueno Bistro
North Andover, MA
09.2022 - 08.2024
  • Reset tables promptly with clean silverware, napkins, and condiments.
  • Delivered exceptional customer service through friendliness and attentiveness to guest needs.
  • Assisted team members during peak business hours to maintain operational efficiency.
  • Coordinated with kitchen staff regarding special orders or guest requests.

Education

Computer Engineering

University of Massachusetts, Lowell
Lowell, MA
05-2028

High School Diploma -

Whitter Regional Vocational Technical High School
Haverhill, MA
06-2024

Skills

  • Technical support
  • Project management
  • Team collaboration
  • Problem solving
  • Time management
  • Customer service
  • Customer assistance
  • Patience and tolerance
  • Safety awareness
  • Cleanliness maintenance

Get to Know Me

I'm a hardworking and reliable individual with experience in both customer service and fast-paced team environments. I got my start working at Bueno Bistro, where I moved from bussing tables to dishwashing, always stepping up when needed. My time there taught me the importance of efficiency, respect, and teamwork. I'm currently pursuing a degree in Computer Engineering at UMass Lowell, where I’m building strong problem-solving and technical skills. I’m eager to bring a positive attitude, willingness to learn, and strong work ethic to any role. I’m the kind of person who takes initiative, shows up consistently, and works well under pressure — all qualities that make me a strong hire.

Affiliations

  • IEEE Club Member, UMass Lowell – Engaging with peers and professionals in the field of electrical and computer engineering to expand technical knowledge and stay current with industry trends.
  • Bueno Bistro Team Member (Busser/Dishwasher) – Balanced a part-time job during high school and college preparation, showing commitment, time management, and adaptability in a fast-paced environment.
  • Fitness and Recreation Enthusiast – Regularly active at campus recreation centers; value physical health and discipline as part of a balanced lifestyle.
  • Family-Oriented and Community-Minded – Spent years helping out at home and staying connected with the local restaurant where I eventually worked, demonstrating loyalty and strong interpersonal values.

Accomplishments

  • Promoted to Dual Role at Bueno Bistro – Earned additional responsibilities as both a busser and dishwasher due to strong work ethic, reliability, and willingness to learn.
  • Consistent Positive Feedback from Management – Recognized by supervisors for professionalism, punctuality, and being a dependable team player in a busy restaurant environment.
  • Successfully Balanced Work and Academics – Maintained steady employment while preparing for and transitioning into a demanding Computer Engineering program at UMass Lowell.
  • Early Involvement in Professional Development – Took initiative to join the IEEE Club to grow skills and begin building a network in the engineering field.

Timeline

Grocery Bagger

Market Basket
09.2023 - Current

Restaurant Busser

Bueno Bistro
09.2022 - 08.2024

Computer Engineering

University of Massachusetts, Lowell

High School Diploma -

Whitter Regional Vocational Technical High School