Summary
Overview
Work History
Education
Skills
Timeline
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Jason Mejia

Summary

Guest Services professional with demonstrated success in optimizing policies, coordinating events and managing guest services operations. Well-versed in handling VIP guests and groups. Knowledgeable about customer preferences, industry standards and successful strategies for maintaining guest loyalty and building long-lasting relationships.

Overview

8
8
years of professional experience

Work History

Porter & Banquet Server

Tao Beach
04.2022 - 05.2023
  • Communicated with coworkers and managers about completed duties.
  • Performed cleaning and maintenance duties as directed.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Arranged project timelines to avoid critical shortages in staff, resources or events spaces.
  • Served food and beverages promptly with focused attention to customer needs.

Porter

Hakkasan Nightclub
06.2019 - 04.2022
  • Communicated with coworkers and managers about completed duties.
  • Performed cleaning and maintenance duties as directed.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Server

Red Lobster Restaurant
07.2016 - 01.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server

Urban Crawfish
04.2015 - 11.2015
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

High School Diploma -

Arbor View High School
Las Vegas, NV
06.2014

Skills

  • Bilingual
  • Punctual and Dependable
  • Ensuring Customer Satisfaction
  • Adaptable and Flexible
  • Conscientious and Detail-Oriented
  • Communication and Interpersonal Skills

Timeline

Porter & Banquet Server

Tao Beach
04.2022 - 05.2023

Porter

Hakkasan Nightclub
06.2019 - 04.2022

Server

Red Lobster Restaurant
07.2016 - 01.2017

Server

Urban Crawfish
04.2015 - 11.2015

High School Diploma -

Arbor View High School

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Jason Mejia