Bre Reyes
Omaha,NE
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
5
5
years of professional experience
Work History
Store Manager
Palm Beach Tan
Omaha, Nebraska
11.2023 - Current
- Resolved customer complaints in a timely manner.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Worked with fellow sales team members to achieve group targets.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed promotional strategies to increase sales volume.
- Tracked sales performance metrics to identify trends in market place.
- Maintained up-to-date knowledge of store merchandise and policies.
Dog Groomer
Dogtopia
Omaha, NE
06.2023 - 11.2023
Bartender/Waitress
Zach's Bar & Grill
Peru, NE
08.2020 - 05.2021
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Minimized customer wait times by taking and filling large volume of orders each day.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Education
Htrs High School
Humboldt, NE05.2018
Some College (No Degree) - Business Administration
Peru State College
Peru, NESkills
- Active listening
- People skills
- Customer Service
- Organizational skills
- Flexible with time
- Computer Skills
- Sales
- Management
- Customer service
- Team leadership
- Promotional strategies
- Sales forecasting
- Employee training
- Customer feedback analysis
- Retail sales techniques
- Supply ordering
- Recruiting and hiring
- Goals and performance
- Payroll management
- Bank and safe deposits
- Recruitment and hiring
- Sales promotions
- Performance reviews
- Inventory management
Timeline
Store Manager
Palm Beach Tan
11.2023 - Current
Dog Groomer
Dogtopia
06.2023 - 11.2023
Bartender/Waitress
Zach's Bar & Grill
08.2020 - 05.2021
Htrs High School
Some College (No Degree) - Business Administration
Peru State College