Brea Cavanaugh
Arlington ISD
Arlington,TX
11
years of professional experience
A hardworking and reliable customer service rep. focused on going above and beyond to support the team and serve customers. Trained in customer service/communications and offering top-notch money-handling abilities. Motivated and eager to continue to learn and grow as a customer service professional.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Teacher's Assistant
4 Years- Supported classroom activities by preparing materials and assisting with lesson implementation.
- Facilitated small group instruction to enhance student understanding and engagement.
- Collaborated with teachers to develop individualized education plans for diverse learners.
- Monitored student progress, providing feedback and adapting strategies as needed.
Cashier Manager
2 Years 1 Month- Supervised daily operations and maintained efficient cash handling procedures.
- Trained and mentored team members in customer service best practices.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Resolved customer complaints effectively to ensure satisfaction and loyalty.
Cashier
2 Years 1 Month- Verified prices and calculated totals using scanners and point of sale (POS) systems.
- Found ways to improve the customer experience by taking accountability and acting as a store Brand Ambassador and/or MOD when needed.
- Operated POS cash register, handling an average of about 50-80 transactions on average daily.
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
- Restocked shelves with current merchandise, taking time to arrange attractive, and noticeable displays.
- Inspected items to identify problems and worked with supervisors or vendors to correct issues.
- Unpacked and stored deliveries quickly to maintain an efficient work environment.
Sales Rep
11 Months- Skillfully identified potential customers, built connections and increased sales.
- Engaged in conversation on a consistent basis to maintain strong customer relationships.
- Consulted with customers to understand their desires and suggest the best products to meet their needs.
Cashier
2 Years 1 Month- Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items.
- Gained recognition for providing efficient service and a high degree of accuracy.
- Solved complaints by customers and issued credits for returned merchandise.
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
- Helped management solve customer concerns and/or problems with proactive and effective approaches based on retail knowledge.
Education
High School Diploma - Law/Criminal Justice
- Member, StuCo (Student Council).
- Member, Yearbook Committee
- GPA: 3.5
Skills
Cash handling
POS systems
Restock products
Customer service
Punctual
Merchandise restocking
Customer service excellence
Bag merchandise
Process transactions
Flexible Schedule
Timeline
Teacher's Assistant
Arlington ISD
08.2022 - 08.2026Read More
Cashier Manager
Family Dollar
03.2020 - 04.2022Read More
Cashier
99 Cents Only Stores
01.2019 - 02.2021Read More
Sales Rep
Shoe Palace
10.2017 - 09.2018Read More
Cashier
Tom Thumb
07.2015 - 08.2017Read More
Jack E. Singley Academy
High School Diploma from Law/Criminal Justice
Read More