BREA NOSACEK
Jackson,WI
Summary
I am a proactive and hard working professional with over 10 years of customer service experience. Looking to expand my knowledge, learning and skills while making a contribution to the success of the company through authenticity, good communication, organization, multitasking, leadership development and problem solving.
Overview
10
10
years of professional experience
Work History
Assisted Executive Director
Capri Communities
11.2024 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Assisted in resident and patient satisfaction
- Completed payroll, scheduling, monthly invoices, and time sheets
- Handled all disciplinary, termination, onboarding, interviews, hiring, and job postings
- Worked closely with vendors to ensure the property stayed safe and clean
Bartender
Aspen Sky
04.2024 - 07.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Wellness Director
Pinnacle Senior Living
03.2024 - 11.2024
- Mentored and supervised staff members, fostering a collaborative work environment that supported professional growth.
- Coordinated with healthcare providers to ensure seamless integration of wellness services for clients.
- Contributed towards increased retention rates among members through exceptional customer service responsiveness issues or concerns encountered during their experience.
- Monitored and evaluated program performance to determine value and quality.
- Completed clinical assessments and examinations
- Coordinated care conferences and collaborated with outside agencies
- Updated orders and care plans daily
- Held trainings and inservice for clinical staff
- Handled all disciplinary and terminations
- Kept all new med changes and orders current and updated
Wellness Coordinator
Riverview Village Senior Living
12.2023 - 03.2024
- Manage a wellness team and collaborate with healthcare providers and pharmacists to ensure that our patients are well cared for.
- Manage medications, wound care, staffing, trainings etc.
RECRUITER
Riverview Village Senior Living
06.2023 - 12.2023
- Led recruitment process from initial screening to final offer, ensuring a positive candidate experience.
LEAD MED TECH SUPERVISOR
Riverview Village Senior Living
01.2022 - 06.2023
- Trained staff on new equipment and procedures to maintain high quality standards.
- Collaborated with other departments to coordinate patient care and ensure efficient workflow.
- Maintained compliance with regulatory requirements to ensure patient safety and quality assurance.
WAITRESS/BARTENDER
Slinger House
08.2021 - 06.2022
- Strong customer service skills, delivering exceptional dining and bar experiences.
- Proven ability to multitask in fast-paced environments, maintaining accuracy and efficiency.
- Excellent communication skills, creating positive interactions with guests and team members.
- Positive attitude
LEAD CAREGIVER
Jackson Crossings
06.2015 - 01.2021
- Trained new caregivers on procedures and protocols for resident care.
- Managed team of caregivers, ensuring excellent care for seniors.
- Developed and implemented personalized care plans for residents.
RECEPTIONIST
Holy Hill
03.2015 - 06.2017
- Scheduled appointments and maintained organized filing system for easy access to information.
- Coordinated office supply inventory and ensured reception area was clean and welcoming.
- Managed multi-line phone system and greeted visitors with exceptional customer service skills.
Education
CBRF Certified
Associate of Arts -
WCTC
Waukesha, Wi05-2026
Serve Safe Certified
Real Estate
Wisconsin Real Estate License
03-2026
HIGH SCHOOL -
St. Augustine
Hartford, Wi06.2019
Skills
- Customer service
- Management of a team
- Resident satisfaction
- Computer skills
- Interviewing
- Communication skills
- Organization
- Multitasking
- Problem solving
- Operations management
- Leadership development
- Business management
- Compliance and regulations
Accomplishments
- Supervised team of 100+ staff members.
- Black Belt in Martial Arts
- Employee of the Month
Timeline
Assisted Executive Director
Capri Communities
11.2024 - Current
Bartender
Aspen Sky
04.2024 - 07.2025
Wellness Director
Pinnacle Senior Living
03.2024 - 11.2024
Wellness Coordinator
Riverview Village Senior Living
12.2023 - 03.2024
RECRUITER
Riverview Village Senior Living
06.2023 - 12.2023
LEAD MED TECH SUPERVISOR
Riverview Village Senior Living
01.2022 - 06.2023
WAITRESS/BARTENDER
Slinger House
08.2021 - 06.2022
LEAD CAREGIVER
Jackson Crossings
06.2015 - 01.2021
RECEPTIONIST
Holy Hill
03.2015 - 06.2017
CBRF Certified
Associate of Arts -
WCTC
Serve Safe Certified
Real Estate
Wisconsin Real Estate License
HIGH SCHOOL -
St. Augustine
Personal Information
Availability: Dec 2023
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