Summary
Overview
Work History
Education
Skills
Strengths
References
Work Availability
Languages
Timeline
Generic

Brea Scharich

Cashier
Saginaw,MI

Summary

  • Detail-oriented and friendly job seeker with strong customer service skills eager to secure entry level bank teller position. Talented at building loyalty with customers quickly and cheerful when assisting customers with requests and meeting special needs. Ready to learn fresh skills, and to help team achieve company goals.

Overview

27
27
years of professional experience
5
5

Years of post secondary education

2
2
Languages

Work History

Department Store Cadhier

JCPenney
Saginaw, MI
07.2023 - Current
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Assisted with purchasing decisions and located merchandise for customers.
  • Processed exchanges and returns by processing them in company database.

Self-Checkout Attendant/Front End Retail Cashier

Kroger
Saginaw, MI
01.2000 - 04.2023
  • Adept at engaging customers with friendly smile, respectful attitude, and support to promote sales and build loyalty.
  • Thrived on customer-centric approach throughout all interactions, consistently exceeding expectations.
  • Strong focus on building positive relationships with customers through attentive and empathetic listening.
  • Skilled in point-of-sale systems and cash registers, accurately processing customer transactions and handling card, cash and check payments.
  • Knowledgable in answering questions, and resolving product complaints.
  • Ability to take the initiative to encourage sale of promotional offers, cross-selling products as appropriate.
  • Consistently had positive outstanding customer satisfaction reactions to customer feedback surveys.
  • Effectively managed long lines and multiple customers simultaneously, prioritizing tasks and working efficiently in a fast-paced environment.
  • Passionate about learning and committed to continual improvement.
  • Efficiently communicated professionally with customers, providing product information, explaining policies, and resolving issues in a timely manner.
  • Accomplished in multitasking abilities, handling multiple customer inquiries and transactions, while maintaining accuracy.
  • Talented with a strong track record of scanning accuracy and efficiency.
  • Excelled in active listening skills and verbal communication.
  • strong attention to details, and demonstrated a high level of initiative when completing tasks.
  • Collaborated efficiently and productively with all team members, as needed,
  • Took a proactive approach for identifying pricing discrepancies to ensure customers were charged correctly.
  • .Passionate about learning and committed to continual improvement.Well-versed in the operation of POS systems, including troubleshooting common issues and providing support to customers.
  • Self-motivated, especially with self-checkout machine operations, multitasking with several customers and transactions.
  • Committed to customer-centric approach throughout interactions, consistently exceeding expectations, and contributing to positive overall customer experience.
  • that the register and self-checkout area remained orderly and fully stocked, while keeping them clean and hygienic.

Cashier

Kessel Food Market
Saginaw, MI
03.1998 - 01.2000
  • Competently processed transactions, while assisting customers with specific product locations and concerns.
  • Productively offered product advice, providing exceptional customer service through effective communication..
  • .Excelled with collaborating with cross-functional teams to optimize the customer experience.
  • Talented in building positive relationships with everyone.
  • Successfully identified and resolved discrepancies and errors in customer accounts.
  • Diligently. performing conveyor belt and register belt sanitation, maintaining cleanliness standards.

Education

Associate of Arts - Business Administration

Delta College
University Center, MI (near Bay City)
09.1995 - 06.2000

Skills

  • Building Strong Customer Relationships
  • Self-Motivated
  • Teamwork/Collaboration
  • Critical Thinking/Conflict Resolution
  • Proactive and Intuitive Nature
  • Friendly and Positive Attitude
  • Training New Hires
  • Proficient Time Management
  • Multitasking
  • Organization

Strengths

  • Empathy. : Accomplished in showing respect and patience, especially when dealing with negative demeanors.
  • Integrity: High ethical standards, including honesty, fairness, responsibility, and respect.
  • Critical Thinking: Identifying and analyzing problems before thinking of positive options that benefits both company and customer.
  • Proactive: Adept at taking initiative to assist someone who needs assistance, before concern is brought to attention.
  • Intuitive: Having the insightful knowledge of someone's needs or what they will say before they say what they want, by watching body language.

References

Work References:

Esther Garchow, Self-Checkout Attendant/Cashier

Kroger, Saginaw, MI

989-501-4775 (Mobile)

Collaborated with since 2013

Debbie Dropeck, Kitchen Aide Lead,

Kroger, Saginaw, MI

(989)751-1940 (Home)

Long-standing professional relationship since 2003

Robin Coffey, Drug/GM Associate/Former Cashier

Kroger, Saginaw, MI

989-928-2745 (Home)

LO

Former Co-Worker over 15 Years.

Beth Rusmisel, Trailer Administrator & Coordinator,

Davis Cartage & Logistics, Owosso, MI

989-743-4445 ext. 252 (work)

Former Kroger Co-Worker for 9 Years.

Personal References:

Serena Rich, Advanced Medical Support Assistant

-Veteran Integrated Services Network,

Saginaw, MI

989-80-2636 (home)

Friend Known for over 40 years.

Tom Knaub, Retired Television Photojournalist,

Saginaw, MI

989-793-5735 (home)

Former Kroger Customer/Peace Lutheran Church Member

Known for over 20 Years.

Teresa Holmes, Above Wing Agent,

Delta/Unifi, MBS Airport, Freeland, MI

989-714-9887 (home)

Former Kroger Co-Worker for over 19 Years.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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RESUME REFERENCES

WORK:

Robin Coffee, Drug GM Associate, Kroger, Saginaw, Mi

989-928-2745 (home)

Former Co-Worker Over 15 years

Tara Glover, Office Assistant, Water Dept., Saginaw, MI

Former Customer Service Representative

Kroger, Saginaw, MI

(989)971-8858 (home)

Former Co-Worker Over 10 Years

Beth Rusmisel, Trailer Administrator & Coordinator,

Davis Cartage & Logistics, Owosso, MI

989-743-4445 ext. 252 (Work)

Former Kroger Co-Worker Over 9 Years

Esther Garshow, Self Checkout Attendant, Saginaw, MI

989-501-4775 (Home)

Former Co-Worker Over Five Years

PERSONAL:

Debbie Dropeck, KitchenAid Lead,

Kroger, Saginaw, MI

(989)751-1940 (Home)

Former Co-Worker Over 20 Years

Tom Knaub, Retired Photojournalist, WNEM, Saginaw, MI

989-753-5735 (home)

Kroger Customer for over 15 Years

Kristin Starke, Registered Sonographer, RDMS,

Covenant Healthcare, Saginaw, MI

(989)7513055 (Home)

Kroger Customer for over 15 Years

Languages

English
Native language
Sign Language
Beginner
A1

Timeline

Department Store Cadhier

JCPenney
07.2023 - Current

Self-Checkout Attendant/Front End Retail Cashier

Kroger
01.2000 - 04.2023

Cashier

Kessel Food Market
03.1998 - 01.2000

Associate of Arts - Business Administration

Delta College
09.1995 - 06.2000

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Brea ScharichCashier