Brea Wilson
Orlando,FL
Summary
Dedicated professional committed to enhancing business performance through resourcefulness and attention to detail. Thrives in both individual and team environments, leveraging strong work ethic to adapt quickly and drive company objectives. Passionate about delivering exceptional service and creating positive experiences.
Overview
1
1
Certification
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Guest Advocate
Target
Orlando, FL
06.2021 - Current
- Collaborated with team members to support task completion in completing various tasks related to their job roles when needed.
- Demonstrated strong communication skills by effectively communicating with customers, colleagues, and management.
- Maintained a clean work area by stocking shelves, organizing merchandise displays, and cleaning up spills promptly.
- Operated cash registers with accuracy while processing payments quickly and correctly.
- Provided excellent customer service by responding to inquiries, resolving complaints and troubleshooting issues.
VIP Hostess/Bartender
Beacham
Orlando, FL
04.2021 - 07.2021
- Trained new hires on proper protocols related to greeting customers and handling VIP requests.
- Demonstrated excellent customer service skills, addressing all inquiries promptly and courteously.
- Utilized strong communication skills to interact effectively with customers from diverse backgrounds.
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
- Checked customer identification to verify age requirements for alcohol purchases.
Cashier
Publix
Winter Garden, FL
08.2019 - 04.2021
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Used POS system to complete purchases for customers.
Education
Associate of Applied Science - Nursing
Keiser University
Orlando, FL 06.2025 - 09.2026
High School Diploma -
West Orange High School
Winter Garden, FLSkills
- Exceptional communication
- Customer service
- Complaint handling
- Bartending license
- Bartending knowledge
- Bartending proficiency
- Adaptable bartending
- Experience in Microsoft applications such as Word, PowerPoint, and Excel
- Patient care
- Vital signs
- Medical terminology
- BLS CPR Certification
Certification
Bartending Certification
BLS CPR Certification
Timeline
Associate of Applied Science - Nursing
Keiser University
06.2025 - 09.2026
Guest Advocate
Target
06.2021 - Current
VIP Hostess/Bartender
Beacham
04.2021 - 07.2021
Cashier
Publix
08.2019 - 04.2021
High School Diploma -
West Orange High School