Dynamic professional with a proven track record at Syracuse University in customer service and data entry. Streamlined operations to enhance guest experiences while demonstrating strong organizational skills and effective problem-solving. Trained new staff to improve performance and foster a collaborative team environment. Committed to excellence through multitasking and critical thinking.
Cultivated a welcoming atmosphere by greeting guests with professionalism and friendliness.
Addressed customer needs promptly during telephone interactions.
Executed store opening, closing, and shift-change procedures while maintaining accurate logs.
Drafted correspondence letters, memos, and emails to facilitate clear communication.
Organizational skills
Time management
Data entry
Active listening
Team leadership
Communication skills
Problem solving
Networking
Leadership & Campus Involvement
Community Service