Summary
Work History
Education
Skills
Timeline
Generic

Brealend McMillan

Long Beach,CA

Summary

Restoration Technician with extensive experience at ServPro, effectively managing residential and commercial projects that reduced completion times by 20%. Proven ability in mold remediation, water and fire damage restoration, resulting in 15% increase in customer satisfaction. Successfully trained 5 new technicians on safety protocols and restoration techniques, enhancing team performance. Known for strong time management, technical precision, and excellent customer service.

Work History

Restoration Technician

ServPro
Oct 2021 - Present
  • Executed residential and commercial restoration projects, reducing project completion times by 20% through efficient time management
  • Conducted mold remediation, water damage restoration, and fire damage restoration, increasing customer satisfaction ratings by 15%
  • Trained 5 new technicians on safety protocols and restoration techniques, improving team`s overall performance and consistency

Junior Restoration Technician

Rainbow International Restoration
Feb 2020 - Sept 2021
  • Assisted in water and fire damage restoration projects, contributing to successful completion of 50 projects annually
  • Utilized moisture detection equipment to identify and mitigate water damage, reducing potential future damages by 25%
  • Participated in continuous training programs, achieving 100% compliance with industry standards and certifications

Restoration Apprentice

ServiceMaster Restore
Jul 2018 - Jan 2020
  • Provided support for senior technicians in restoration tasks, completing assigned duties with 90% accuracy rate
  • Learned and applied key restoration techniques, improving skill set and contributing significantly to team projects
  • Maintained and organized restoration equipment, ensuring readiness and reducing equipment downtime by 10%

Education

Bachelor of Science - Environmental Science

University of Florida
Gainesville, Florida

Certified Restorer (CR) -

Restoration Industry Association

Water Damage Restoration Technician (WRT) -

Institute of Inspection, Cleaning and Restoration Certification (IICRC)

Skills

  • OSHA Compliance
  • Siding Installation
  • Upholstery Repair
  • Power tools operations
  • Professionalism and Ethics
  • Accurate estimates
  • Communication abilities
  • Team leadership abilities

Timeline

Bachelor of Science - Environmental Science

University of Florida

Certified Restorer (CR) -

Restoration Industry Association

Water Damage Restoration Technician (WRT) -

Institute of Inspection, Cleaning and Restoration Certification (IICRC)

Restoration Technician

ServPro
Oct 2021 - Present

Junior Restoration Technician

Rainbow International Restoration
Feb 2020 - Sept 2021

Restoration Apprentice

ServiceMaster Restore
Jul 2018 - Jan 2020

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